-Enhanced and adapted the CMMS "Coswin" by improving form user-friendliness and creating reports using SAP Crystal Reports based on user requests; -Enhanced database management by creating automated agents and table triggers in MS SQL Server using Transact-SQL;-Administered and optimized the network by configuring security protocols with Fortigate firewalls and Zyxel switches, applying security patches, updating firmware, and troubleshooting bugs and issues in LDAP, VPN access, and… Show more -Enhanced and adapted the CMMS "Coswin" by improving form user-friendliness and creating reports using SAP Crystal Reports based on user requests; -Enhanced database management by creating automated agents and table triggers in MS SQL Server using Transact-SQL;-Administered and optimized the network by configuring security protocols with Fortigate firewalls and Zyxel switches, applying security patches, updating firmware, and troubleshooting bugs and issues in LDAP, VPN access, and various network protocols including DHCP, DNS, and TCP/IP. Managed Active Directory and Group Policies;-Installed and configured surveillance cameras and Network Video Recorders (NVR), ensuring optimal placement and functionality for comprehensive security coverage;-Managed IT tickets by logging, categorizing, prioritizing, and assigning tasks to ensure timely resolution and minimize downtime;-Assisted new users in adapting to the company's applications and programs, providing training and support as needed;-Monitored equipment health and recommended updates or replacements;-Developed applications to enhance services using C#, HTML, CSS, JavaScript, and MySQL;-Served as Acting IT Manager, overseeing IT operations and managing technical support; Show less

-Administered and enhanced the network by configuring security protocols with Cisco Meraki firewall, applying security patches, updating firmware, managing VLANs, monitoring and troubleshooting bugs in protocols such as DHCP, DNS, and TCP/IP, managing Active Directory, and overseeing Group Policies;-Managed IPTV Arantia and Alcatel Lucent telephone systems by tracking bugs and optimizing configurations;-Managed IT tickets by logging, categorizing, prioritizing, and assigning tasks to… Show more -Administered and enhanced the network by configuring security protocols with Cisco Meraki firewall, applying security patches, updating firmware, managing VLANs, monitoring and troubleshooting bugs in protocols such as DHCP, DNS, and TCP/IP, managing Active Directory, and overseeing Group Policies;-Managed IPTV Arantia and Alcatel Lucent telephone systems by tracking bugs and optimizing configurations;-Managed IT tickets by logging, categorizing, prioritizing, and assigning tasks to ensure timely resolution and minimize downtime; -Assisted new users in adapting to the company's applications and programs, providing training and support as needed;-Monitored equipment health and recommended updates or replacements;-Developed applications to enhance services using HTML, CSS, JavaScript, and MySQL;-Served as Acting IT Manager, overseeing IT operations and managing technical support; Show less

- Administration et optimisation du réseau en résolvant les bogues ainsi que les problèmes liés à divers protocoles réseau (DHCP, DNS, TCP/IP). Gestion de l'Active Directory et des stratégies de groupe.- Installation et configuration de caméras de surveillance et d'enregistreurs vidéo en réseau (DVR, XVR), en assurant un placement optimal et une fonctionnalité maximale pour une couverture de sécurité complète.- Gestion des tickets IT en les enregistrant, les catégorisant, les… Show more - Administration et optimisation du réseau en résolvant les bogues ainsi que les problèmes liés à divers protocoles réseau (DHCP, DNS, TCP/IP). Gestion de l'Active Directory et des stratégies de groupe.- Installation et configuration de caméras de surveillance et d'enregistreurs vidéo en réseau (DVR, XVR), en assurant un placement optimal et une fonctionnalité maximale pour une couverture de sécurité complète.- Gestion des tickets IT en les enregistrant, les catégorisant, les priorisant, et en assignant les tâches pour garantir une résolution rapide et minimiser les temps d'arrêt.- Assistance aux nouveaux utilisateurs dans l'adaptation aux applications et programmes de l'entreprise, en fournissant formation et support selon les besoins.- Surveillance de l'état des équipements et recommandation de mises à jour ou de remplacements lorsque nécessaire. Show less

- Repair computers, printers and other tech products- Network installation and configuration