Customer Success Account ManagementAutomotive SuppliersModern Work esp. M365 Copilot

Global Business ServicesMarketing and sales strategy

Legal & ComplianceLearning administrator and training support.

Legal & ComplianceTechnical support and training administrator in the Learn4U online learning platform. Participation in different global training initiatives and contribution to their content. Training related support of several Zone Liaisons. Assisting with digitalization of face-to-face trainings due to the COVID pandemic.

Sales Education & Commercial ExcellenceAnalyzing training data on a large scale and visualizing in Power BI. Creating and rolling out trainings for CT and MR while directly working with SMEs. Analyzing feedback and turning them into recommendations for the management. Participating in the CRM platform “Shareville” rollout in the United States. Creating and updating different training reinforcements. Editing videos and designing templates. Administration of the Learning Platform Learn4U.

Marketing & Sales OperationsSales EnablementDelivery & ConceptsParticipating in the global rollout for internal CRM platform. Analyzing training feedback and presenting it to the management. Organizing and analyzing training data. Creating templates for automated provisioning processes. Working on process enhancements for the training environment.