Supporting, controlling and directing the implementation of over 100 projects at a cost of more than $50 million. Applying effective portfolio management to ensure meeting the strategic business objectives within the organization. - Conduct portfolio analysis, define and prioritize business drivers to ensure the right projects (biggest business value balanced by the constraints of cost and resource utilization), are the ones selected and run- Support delivery by providing training, mentoring, reducing bureaucracy and quality assurance- Encourage collaboration between project professionals and functional departments- Develop team of competent project managers and identify roles and responsibilities- Managing dependencies across multiple projects- Administration of Risks, Issues and lessons learned- Provide decision support information- Managing resources for projects- Set standards and create PMO policies

Led the efforts of the Operations in EHS as Operations Director.Established and managed a department with a 55 medical & IT employees supporting and maintaining continuity over 160 operational sites across the country and around the clock.Amongst the responsibilities:- Planning operations budget, reviewing expenses (Actual Versus Planned) and cutting costs. - Define and monitor Key Performance Indicators.- Develop and implement strategic plans to increase efficiency and effectiveness within the business.- Maintain client relationships and investigate customer satisfaction- Manage assets and monitoring inventory - Manage SLAs and assess vendors performance - Review all contracts to reduce cost, meet the expected business benefits and to improve financial and operational performance- Enhance the implementation approach by providing feedback and lessons learnt from the operational sites- Managing supervisory staff and oversees the daily activity of the team- Keeping employees motivated and organizing appropriate training - Manage and control changes coming through the operations - Manage and monitor the Service Desk team performance

Brought over 20+ successful software development projects to completion, utilizing PMI standards and best practices. Adept in planning, client relationship and negotiations. Managed large scale implementation projects in health care in EHS, in addition to e-Services and IT solution projects in Estartas.Amongst the responsibilities:- Effectively apply PMI\CCMI standards, throughout the project life-cycle- Define project management plans, including the following:HR Plan, Risk Plan, Change Control Plan, Configuration Plan, Communication plan, Project goals & scope, Quality plan, project Measurements, Tailoring process and project schedule- Control & Monitor project’s constraints, through the following activities:Create project plan, identify risks and issue, identify change requests, checkpoint meetings, milestone achievement meetings,tracking project and labor expenses, tracking project deliverables,periodic internal\external status meetings, tracking project progress and project variances.- Track and reports team hours and expenses on a monthly basis.- Manage project budget.- Determine appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.- Follow up with clients, when necessary, regarding unpaid invoices.- Understand pricing model and billing procedures.- Build, develop and grow any business relationship vital to the success of the project- When required, negotiate with the stakeholders(Internal\External) for the acquisition of time and\or resources.- Identify critical dependencies at the inception of the project- Coach, mentor, motivate and supervise project team members and contractors. Influence them to take positive action and accountability for their assigned work.- Effectively utilizes each team member to his/her fullest potential- Keeps track of lessons learned and shares those lessons with team members- Mitigates team conflict and communication problems

Amongst the responsibilities:- Gather and analyze requirements.- Write the Software Requirements Specification (SRS) document.- Propose solutions and iterating to agreement- Coordinate project releases with the client.- Report to the upper management  Manage client issues and feedback.- Maintain effective working relationship with the client and the company through continues communications.- Assist the project manager, where applicable, in the day to day duties of project’s administrations - Update project documents and plans according to the project progress.- Handel the communications with the client.- Ensure the delivering on time.- Identify and develop new prospect and projects.