- Design and create planning to sure the growth and profit of the company - Design and create the departments structure - Managing technical issue and follow-up requirement with tech team- Follow-up financial flow- Follow-up the tasks procedure - Staff administration management- Tracking Procurements process- Tracking competitor companies- Verify data entry duties and prices update- Stores evaluation - Study market requirement to add new items- Cooperation with marketing team to push sales growth

- Collaborate with forecasting and ecommerce team on creating the forecasting plans and help in designing operations infrastructure to support the forecasting and target numbers- Review the current inventory and replenishment processes across eCommerce accounts and improve the operational efficiency- Instrumental in setting up new customer accounts at 3PL company working with internal and external partners.- Monitoring and evaluate couriers companies- Lead the field teams through expansion, business and environment changes as needed- Review eCommerce goals, metrics and performance with store leadership on a regular basis and partner in growing the eCommerce business and overcoming roadblocks for growth.- Set and maintain high standards of quality, productivity, efficiency and service for our rapidly expanding business.- Drive a culture of exceptional customer service within the frontline eCommerce staff.- Participate in brainstorming and process review sessions to scale up the operations.- Trackingf eCommerce Fulfillment by reviewing open orders and collaborating with teams to get orders out- Evaluate Logistics and Shipping partners performance and surface exceptions and issues to the correct parties for resolution- Work with our Supply Chain team and category managers on improving backorder, EOL, replacement, and order exceptions to pro-actively prevent order issues- Track defects and develop full reconciliation of open orders to understand root cause- Managing customer service team to understand consumer pain points and work on initiatives to improve customer experience- Monitoring KPI’s for lead times, shipping time, backorders, shipping exceptions to track progress towards operational goals for direct eCommerce business and initiatives to improve KPI’s- Report on productivity and react accordingly according to SLA.- Utilize Customer Service and web technologies to increase consumer satisfaction.- Contribute development and participate in SOP

- Execute the growth strategy for the market and lead its implementation- Decide which projects and areas of referrals the team should focus on and set a timeline to reach those goals- Product Improvement. Actively search for new features which could empower every driver on the platform to be an incentive for supply growth- Evaluate the economic and strategic costs and benefits of partner and driver referral programs and work with management to execute those strategies- Manage the project to best meet the evolving needs of the market- Build deep relationships with key stakeholders, including suppliers (drivers), customers (riders) and regulators- Secure big partnerships that could change the game in the market- Manage profit and lost statements of the market and set/achieve ambitious targets- Build and lead an aggressive, bold, and highly operational team- Implement referral marketing campaigns and processes for new drivers- Identify and develop support services to serve / enable other markets in the rest of provinces in Iraq- System operational management and monitor

- Responsible of all the financial issue- Responsible of Procurement and purchase progress - Administrating staff duties- Directly monitoring work process - Daily \monthly reports for sales and purchases (P&L) - Responsible for products quality assurance

- Responsible of all the foreign costumers (NGO, Embassies, Multi National Force) & the governorate costumers especially VIP clients- Project manager for some accounts (technical projects like microwave, ATM, GPS .…….)- Tracing the wire transfer amounts - Receiving, responsible for huge of amounts then banking it- Register and representative ASIACELL in electronic government for USA - Personally managing logistic duties for all the IZ entry for maintenance our sits for other department (BSS, RF, Power & Transmission) using our good relationship- Responsible for managing & visiting regularly a list of Companies & Ministries.- Developing trustworthy relationship with customers.- Generate network of relation with government institutions and global companies- Working to Achieving a sales target.- Carry out formal presentations of products using sales tools provided.

- I had create 2 shops Karbala &Kut (preparing new staff, training, managements, stocktaking &complete all the requirement)- Generating sales opportunities by identifying appropriate business targets.- Providing a professional and excellent level of customer service with existing and new customers- Communicate all employee relations issues, concerns, and incidents to Sales Manager

Office for computer service & computer games

Exchange shop