Transformational Leader with 15+ years’ experience in sales retail operations and management.Known for empowering teams and fostering positive cultures. Skilled communicator, coach, andmotivator adept at transforming challenging environments. Excels in maximizing team potential,exceeding sales targets and turning around underperforming teams. Recognized forexceptional performance and leadership. My competencies are:• Team Leadership• Stakeholder Engagement and Communication• Problem-solving and Decision-making• Time Management and OrganizationMy Skills:• Retail Sales and Operations Management• Training and Development• Product Planning and Merchandising• Inventory Control and ManagementKEY ACHIEVEMENTS• Received special honors and awards for district team building training resulting in a 45%increase in district sales target.• Recognized for outstanding performance in exceeding sales targets in all three territorieswith an average of 55%.• Turned around non-performing stores from an average of 1 to 4 sale per shift.• Launched new products, and the top 5 highest sales volume for 5 districts out of 20nationally in the first month.
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Territory ManagerPresident'S Choice Financial Apr 2023 - Apr 2024Calgary, Alberta, Canada• Managed up to 10 stores for the Alberta South district and drove sales excellence byanalyzing data, creating action plans, and coaching staff to achieve sales targets.• Aligned services with the PC Financial brand resulting in consistent high-quality customersatisfaction score above 92% across managed 10 locations vs 90% national average.• Turned sales performance by reallocating resources, transferring staff, and providing teambuilding engage and empower the sales team, cultivating a sales -oriented culture.• Managed recruitment, training, and performance of 20 sales talent, and proactivelymaintaining optimal staffing levels minimizing negative sales impact.• Delivered quality Mastercard products and oversaw regulatory compliance resulting inalmost zero defects and full performance compensation. -
Learning, Development And Training ManagerDelta Marketing Co. (Dmc) Nov 2014 - Jul 2022Saudi Arabia• Achieved consistent satisfaction ratings of 10 out of 10 for training sessions, demonstrating exceptional effectiveness in facilitating training and meeting participant expectations.• Leveraged technology to enhance training and development programs like LMS, ensuring modern and engaging learning experiences for participants.• Designed and facilitated professional development courses for up to 15 participants per class, fostering skill development and career advancement opportunities.• Collaborated with department heads to develop Standard Operating Procedures (SOPs) and performance appraisal systems, enhancing organizational consistency and effectiveness.• Successfully identified underperforming stores and implemented targeted action plans to address and resolve issues, resulting in improved performance and profitability.• Recognized as subject-matter expert in designing and facilitating team-building activities for large teams of more than 100. -
Corporate Team Building TrainerDelta (Dmc) Jan 2020 - Apr 2022Saudi Arabia• Designed and facilitated team building programs for corporate companies ranging from 50-350 employees to enhance team communications, collaboration, and confidence.• Created new training materials and programs to meet emerging company needs and improve team creativity, engagement, productivity, and performance.• Employed diverse knowledge of business operations and quality standards to serve as company-wide training subject matter expert.• Facilitating team building training for companies 50-350 people total -
Retail Planning MerchandiserDelta Marketing Co. (Dmc) Jan 2014 - Oct 2014Jeddah, Makkah, Saudi Arabia• Planned product ranges and prepared sales and stock plans in conjunction with buyers; liaised with analysts, stores, suppliers, and distributors.• Worked with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales; produced layout plans for stores.• Planned budgets and presented sales forecasts and figures for new ranges; controlled stock levels based on seasonal forecasts.• Monitored slow sellers and took action to reduce prices or set promotions; gathered information on customers' reactions to products.• Managed the distribution of stock by negotiating cost prices, ordering stock, agreeing to timescales and delivery dates, and completing the necessary paperwork.• Identified production and supply difficulties and dealt with any problems or delays. -
Area ManagerDelta Marketing Co. (Dmc) Jan 2012 - Dec 2013Al Khobar, Eastern, Saudi Arabia• Successfully managed a portfolio of 12 stores, achieving an annual sales target of $1,000,000 and delivering a profit margin of 18%.• Consistently exceeded sales targets by over 100% in two consecutive years, demonstrating exceptional sales performance and market acumen.• Recruited, coached, and guided a team of over 40 retail operations staff, emphasizing accountability and performance excellence. -
Store ManagerDelta (Dmc) Oct 2010 - Jan 2012Al Khobar, Eastern, Saudi Arabia•Delivered excellent service to ensure high levels of customer satisfaction.•Motivated the sales team to meet sales objectives by training and mentoring staff.•Created business strategies to attract new customers, expanded store traffic, and enhance profitability.•Hired, trained, and oversaw new staff.•Responded to customer complaints and concerns in a professional manner.•Ensured store compliance with health and safety regulations.•Developed and arranged promotional material and in-store displays.•Prepared detailed reports on buying trends, customer requirements, and profits.•Undertake store administration duties such as managing store budgets and updated financial records.•Monitored inventory levels and ordered new items.
Omar Alaissamy Skills
Omar Alaissamy Education Details
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Very Good
Frequently Asked Questions about Omar Alaissamy
What is Omar Alaissamy's role at the current company?
Omar Alaissamy's current role is Transformational Leader (Sales & Retail) | Driving Positive Change and Sales Growth | 15+ Years of Proven Success |.
What schools did Omar Alaissamy attend?
Omar Alaissamy attended University Of The People, Damascus University.
What skills is Omar Alaissamy known for?
Omar Alaissamy has skills like Training, Marketing, Retail, Team Building, Team Leadership, Coaching, Customer Service, Management, Sales Management, Operations Management, Project Planning, Microsoft Office.
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