Build and maintain strong, long-lasting client relationships.Understand clients' goals, challenges, and objectives to provide tailored solutions.Collaborate with sales, product, and support teams to ensure client success.

Provide on-site IT support to clients, including hardware and software troubleshooting.Install, configure, and maintain computer systems, servers, and network equipment.Diagnose and resolve technical issues in a timely and efficient manner.Collaborate with remote support teams to ensure problem resolution.Perform regular hardware and software maintenance tasks.Document and report service activities and resolutions.

Assist in the tracking, documentation, and organization of IT hardware and software inventory.Collaborate with team members to ensure accurate records of IT assets.Assist with procurement and vendor management related to IT inventory.Support asset lifecycle management, including disposal and recycling.