• Cloud solutions- Installations, Configuration & Maintenance • Virtualization)Storage Solutions - Installations, Configuration & Maintenance• Backup and disaster recovery Software & Hardware - Installations, Configuration & Maintenance• Domain Controller - Active Directory - Installations & Configurations• Cloud Backup as disaster recovery knowledge & Maintenance• Abilities to design & install disaster recovery solutions site to site & fail over including high availability• Domain Controller - Active Directory - Installations & Configurations• Microsoft Exchange - Installations, Configuration & Maintenance• Hyper-V - Installations, Configuration & Maintenance (Virtualization)• Installation of windows 2008, Configuring DNS, DHCP and Active directory.• Outlook configurations and support• Hardware and Microsoft support for the Client machines.• Installation and Raid configuration of Windows server 2003 and 2008.• Through a centralized server offered remote desktop support• Managed daily admin server functions such as recovery back-up • Assisted end users in the resolution of their software and hardware issues• Collaborated with appropriate technical personnel to manage system implementation• Identified and implemented prompt solutions to root causes of technical errors• Part of research and development team that evaluated applications• Developed online training for customers and company employees. Managed SCCM and SCOM

1- Installation and maintenance of all systems within a client’s digital environment. .2- Responsible for diagnosing & resolving hardware, software & end users problems3- Configuring and managing backup & restore procedures4- Involved in the rollout of software updates and patches5- Deploying new hardware, server backups & evaluating new software & security risks6- Producing documentation on operational, system and user procedures & guidelines. 7- Building, configuration and troubleshooting of server and desktop hardware. 8- Providing advice on selection and purchase of IT equipment. 9- Maintaining maximum availability of supported services for users. 10- Obtaining quotes for supply of goods and services from suppliers. 11- Designing, implementing and managing Active Directory. 12- Monitoring the progress of third-party maintenance contract suppliers. 13- Ensuring that support calls are logged and handled effectively and efficiently. 14- Responsible for disaster recovery / Backup System, closing security loopholes and access levels. 15- Ensure adequate antivirus protection & solutions are maintained and updated. 16- Identify and recommending improvements for E-mail applications & Web-page development /Exchange 2010