Omar Arias Email & Phone Number

San José, CR

Heredia, Costa Rica

As Senior Manager of a dynamic organization, I lead a team comprising over forty Finance professionals, including managers, supervisors, and team leads. My responsibilities extend across primary Shared Service Centers in Costa Rica, Hungary, and Malaysia, as well as key partner locations in the USA, China, India, and Japan.Within this role, I direct and.

Costa Rica

As leader of a team comprised by over forty professionals, including supervisors, I managed the Collections, Dispute Resolution, and Credit & Rebills activities, overseeing operations across six different ERPs: SAP, Oracle, GetPAID, Expandable, AS400, and QAD.Engaging in daily customer-facing interactions, I navigated and resolved a high volume of disputes.

Costa Rica

As the Manager of a team responsible for back-office support to Account Managers and Sales across the Americas, I led a dynamic group of professionals, including Team Leaders and Project Managers.In this role, I directly managed relationships with Account Managers and various stakeholders, ensuring services aligned with committed SLAs and expectations..

Costa Rica

As the Manager overseeing Collections and Dispute Resolution activities in the Latin America region, I led a team of Finance professionals, including Team Leads and Senior Collections Analysts.My responsibilities included managing a diverse portfolio encompassing the main route-to-market segments: End Users, Commercial Channels, and Retailers, with a total.

Costa Rica

In my role as the Leader of the uncollectible accounts receivable processes for the Americas countries, I operated in an expert-level financial capacity. This involved conducting recurring meetings with Senior Finance and Credit & Collections leaders at the country, regional, and worldwide levels. I presented accrual, reserve, and write-off needs and.

Costa Rica

Leader of the processes related to uncollectible accounts receivable (defaults, bankruptcies and disputes) for the Latin America region.As part of the role, it was required to directly interact with the Legal Teams, so that the appropriate recovery processes were initiated.

Costa Rica

Supervisor of the collections activities for the Mexico Channel Collections Team.

Costa Rica

Interact with Internal Partners to drive timely resolution of the customers’ disputes in the Mexico Channel Portfolio.

Costa Rica

Carry-out the collections activities for complex customers in the Mexico Channel portfolio.

Master Of Business Administration - Mba, Finance, Summa Cum Laude

Executive Education Program, Business Administration And Management

Bachelor'S Degree, Banking And Finance

Diploma, Business Administration And Management, General