Omar Ashraf Email & Phone Number

Dubai, AE

- Oversee the daily movement of goods between regional distribution centers (DCs) and last-mile facilities (Dark Stores).- Coordinate inbound and outbound transportation logistics to ensure timely deliveries and optimal use of resources (trucks and Dispatchers)- Manage inventory flow between distribution Centres, ensuring stock availability for last-mile.

Egypt

• Lead LAAS Project ( Maxab FMCG Company ) Last Mile Operations along with Launching Fleet Team Along with Overall EG Cost.- Develop operation strategy and drive overall direction, Coordination and evaluation of.
• Lead Continuous Improvement across E-Commerce projects and revamp operations for the three functions.Hire and develop Vendors (hired +4 )
• Work with Finance Business partners to develop/manage Projects- Work with supply team, warehouse operations, Customs, Regional Customs, Tax, Finance and Purchasing teams to Achieve required results.
• Revamp and automate processes using simplification tools.- Lead capability development by design and deploy capacity planning, 3PL management and operations management knowledge package as an expert to the leaders of.

Egypt

- Execute the BPO Footprint StrategyCommunication & Direction on operational level.Mange the relationship with Amazon.eg Delivery Service providers.- Managing team of 10 DSP POCS (OPSSupervisors) and 128 DAs over 9 Areas.- Handle 60% from Total Amazon volume SharePPR & SDD DAS- Track, analysis and manage the Performance of the Delivery Associates working.

Egypt

• Check the tickets had been reported to our station and make sure to close on time.
• Check the courier appearance and make sure they fit our image.
• Coach on spot the couriers about the behavior with customers.
• Check daily the reports for pending delivery & Pick up to save the service limit agreement and Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct.
• Communicate with other departments to insure follow the process

• Deliver Day 0 training to the new hires which includes Compliance and HR induction, Operational training and Safety trainings.
• Create the requried users and permissions related to the onboarding of the new hires on different systems.
• Maintain and update the database of the new hires.
• Assign and track the e-Learning assigned on the current and newly onboarded Associates.
• Deliver training refreshers related to Operational quality, Safety and Compliance to ensure the required level of knowledge of the Associates.

Cairo, Egypt

• Switch on equipment at the start of shifts and switch off equipment at the end of shifts.
• Schedule regular equipment and tool maintenance and schedule repairs when needed.
• Order materials needed for production.
• Evaluate the quality of end products.
• Ensure that the workspace is clean and neat.
• Keep a record of work orders.