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Omar Atef Abdulaty Email & Phone Number

Driving Client Satisfaction and Success through Proactive Support and Solutions at Si-Ware Systems™ at Si-Ware Systems
Location: Giza, Al Jizah, Egypt 4 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Si-Ware Systems
Role
Driving Client Satisfaction and Success through Proactive Support and Solutions at Si-Ware Systems™
Location
Giza, Al Jizah, Egypt
Company size
101 employees

Who is Omar Atef Abdulaty? Overview

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Quick answer

Omar Atef Abdulaty is listed as Driving Client Satisfaction and Success through Proactive Support and Solutions at Si-Ware Systems™ at Si-Ware Systems, a with 101 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Omar Atef Abdulaty.

Omar Atef Abdulaty previously worked as Customer Success Specialist - Software Dev. Env. at Si-Ware Systems and Customer Success Intern at Si-Ware Systems. Omar Atef Abdulaty holds Bachelor Of Laws - Llb from Ain Shams University.

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Si-Ware Systems

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Profile bio

About Omar Atef Abdulaty

Experienced in customer success and sales operations with a strong background in research, client communication, and effective problem-solving. Skilled in customizing solutions to meet client needs and conducting market research to drive business growth. Proven track record in resolving technical issues, conducting training sessions, AI training capabilites, and managing customer accounts.

Current workplace

Omar Atef Abdulaty's current company

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Si-Ware Systems
Si-Ware Systems
Driving Client Satisfaction and Success through Proactive Support and Solutions at Si-Ware Systems™
cairo, al qahirah, egypt
Website
si-ware.com
Employees
101
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4 roles

Omar Atef Abdulaty work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist - Software Dev. Env.

Current
Si-Ware Systems

Cairo, Egypt

Conduct onboarding sessions with clients, ensuring seamless integration and optimal usage of software solutions.Provide technical troubleshooting support to clients experiencing issues with software or hardware, effectively resolving issues to ensure customer satisfaction.Conduct software User Acceptance Testing (UAT) with a proven track record of identifying bugs and issues, contributing to product improvement, and quality assurance.Deliver exceptional presentations using Google Slides and PowerPoint, showcasing products, features, and solutions to clients and stakeholders with clarity and impact.Collaborate with cross-functional teams to gather feedback, address customer pain points, and drive continuous improvement in product offerings and the client experience.Maintain comprehensive documentation of client interactions, troubleshooting steps, and resolution outcomes to support knowledge sharing and process improvement initiatives.Stay updated on industry trends, software updates, and best practices to provide informed recommendations and solutions to clients and internal teams.Foster positive relationships with clients, understanding their needs and challenges, to deliver tailored solutions and exceed expectations.

Jan 2024 - Present

Ihg® Survey & Sales Agent

Logical Technology Solutions

Cairo, Egypt

Calling US members of the IHG® Hotels & Resorts via Salesforce.com CRM in the form of outbound automated calls in order to conduct surveys with them regarding their recent stays with us. Gathering feedback on a variety of topics, including room cleanliness, service, food, and overall satisfaction.Reporting to the supervisor in case of significant problems with clients; otherwise, handle all customer complaints by noting any issues they have, reassuring them that it's being taken care of as soon as possible, and staying calm, cool, and collected.Pitching an exclusive offer at the end of each call to each one of the members.Consistently ranking in the top 10% of agents in terms of conversion ratio by taking into consideration the members' current balance, last checkout date, and some other information, which then reflects on the tone of voice and overall approach for the pitch.making 500+ dials/day (active + inactive) with a minimum of 12 sales/day.

Apr 2023 - Jul 2023

Private English Tutor

Go Talky

Cairo, Egypt

Apr 2022 - Aug 2022
Team & coworkers

Colleagues at Si-Ware Systems

Other employees you can reach at si-ware.com. View company contacts for 101 employees →

SR Seliva Rushdy Seliva Rushdy Colleague at Si-Ware SystemsGdańsk, Pomorskie, Poland View → MA Mahmoud Abbas Mahmoud Abbas Colleague at Si-Ware SystemsEgypt View → CU Cristy Undefined Cristy Undefined Colleague at Si-Ware SystemsVictorville, California, United States View → MI Mostafa Ibrahim Mostafa Ibrahim Colleague at Si-Ware SystemsEgypt View → 崔 崔宏臣 崔宏臣 Colleague at Si-Ware SystemsJilin, China View → AK Abdelrahman Kamel Elgendy Abdelrahman Kamel Elgendy Colleague at Si-Ware SystemsCairo, Egypt View → 李 李建海 李建海 Colleague at Si-Ware SystemsChengdu, Sichuan, China View → BM Benard Moses Benard Moses Colleague at Si-Ware SystemsLagos, Lagos State, Nigeria View → WS William Suarez William Suarez Colleague at Si-Ware SystemsBogota, D.C., Capital District, Colombia View → MH Mohamed Hassan Mohamed Hassan Colleague at Si-Ware SystemsCairo, Egypt View →
3 education records

Omar Atef Abdulaty education

Specialized Course, English Language And Conversational English, English Level: C1

Ministry Of Defense Language Institute

Specialized Course, Français

Ministry Of Defense Language Institute
FAQ

Frequently asked questions about Omar Atef Abdulaty

Quick answers generated from the profile data available on this page.

What company does Omar Atef Abdulaty work for?

Omar Atef Abdulaty works for Si-Ware Systems.

What is Omar Atef Abdulaty's role at Si-Ware Systems?

Omar Atef Abdulaty is listed as Driving Client Satisfaction and Success through Proactive Support and Solutions at Si-Ware Systems™ at Si-Ware Systems.

Where is Omar Atef Abdulaty based?

Omar Atef Abdulaty is based in Giza, Al Jizah, Egypt while working with Si-Ware Systems.

What companies has Omar Atef Abdulaty worked for?

Omar Atef Abdulaty has worked for Si-Ware Systems, Logical Technology Solutions, and Go Talky.

Who are Omar Atef Abdulaty's colleagues at Si-Ware Systems?

Omar Atef Abdulaty's colleagues at Si-Ware Systems include Seliva Rushdy, Mahmoud Abbas, Cristy Undefined, Mostafa Ibrahim, and 崔宏臣.

How can I contact Omar Atef Abdulaty?

You can use AeroLeads to view verified contact signals for Omar Atef Abdulaty at Si-Ware Systems, including work email, phone, and LinkedIn data when available.

What schools did Omar Atef Abdulaty attend?

Omar Atef Abdulaty holds Bachelor Of Laws - Llb from Ain Shams University.

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