Oversaw the successful handling of over 400 shipments, primarily sea freight imports- Monitored global shipping trends.- Forecast client shipment ETAs (achieving a 93% on-time delivery rate).- Prepared customs declarations and attached documents needed.- Booked and tracked both International and national means of transportation.- Handled the billing for each shipment overseen.- Learned to use Cargowise for a more optimal and streamlined operations.

My missions were:- Developing a new SMO strategy- Content creation assistance- Event Coordinator- Event Promotion- Business development through outreach to new partners

Analyzed the clients/shipments database, modified it to become more readable, have the information sorted by order of importance and simplified it to make the upkeep more manageable.Oversaw the shipments of over 20 containers and communicated with the respective clients to ensure the best quality of service to apply the company’s customer retention strategy.Reached out and negotiated new partnerships with transporters and freight forwarding groups from europe and asia to offer different types of services depending on the client's budget.Translated and edited in english french and italian, to facilitate communication with partners.

As a student advisor during the pandemic, I provided guidance to students regarding available services and resources that could assist them. Additionally, I compiled data on their wellbeing and needs, ensuring that they were in a healthy and supportive environment, both physically and mentally.