- Ensuring Customer satisfaction are met along with convincing them with Company Fund services.- Handling end to end cycle from receiving customer's document and making sure of it's accuracy along with having compliance approval till receiving customer's transfer to proceed with investment process.- Providing transaction reports to asset management departments. - Assisting in measuring the Core company services availability and recommend improvements to avail the best service to internal & external customers.- Participating in conducting incident reviews for Core Company systems to provide lessons learned and avoid future reoccurrences' along with enhancing existing systems availability & resilience.- Following up on opening operational error records with relevant application support/vendor tracking systems to ensure uninterrupted operations for Compay systems.- Ensuring providing daily fund prices to all Customers.

- Attended client's kick off meetings and ensure that clients satisfied with our types of investment.- Maintained records of daily data communication transactions, problems along with remedial actions taken.- Follow up on handling of all related Core operation systems’ interfaces maintenance to provide full system functionality to internal & external customers.- Ensured preparing Daily Funds transactions timely and accurately.- Handled customers accounts and transactions on daily bases to ensure customers' satisfactions.

- Proceeded with Consolidating and analyzing financial data while taking into account company’s goals and financial standing.- Provided creative alternatives and recommendations to reduce costs and improve financial performance.- Gained and updated job knowledge to remain informed about novelty in the field- Consulted with management to guide and influence long term and strategic decision making within the broadest scope.- Drive process improvement and policy development initiatives that impact the function.

Worked at Treasury division at Fixed Income and Money Market department through as below:- Managed day-to-day operations.- Optimized operational processes and procedures for maximum efficiency while maintaining quality standards.- Assisted with the implementation of new processes and procedures.