As an IT Hardware Support Engineer at Elaraby Group For Enterprise, I provide technical support and troubleshooting for various hardware devices and systems across the organization. I have a Bachelor's degree in Computers, Electronics and Communications Engineering from Helwan University Cairo, and I have been working in the IT field for over two years. Previously, I worked as an IT Technical Support Engineer at Kobri EL-Qobba Military Medical Complex, where I handled the installation, configuration, and maintenance of IT equipment and software for the medical staff and patients. I have skills in Powershell, VMWare ESXi, and computer hardware troubleshooting, and I enjoy working with different technologies and solving problems. I am passionate about learning new skills and staying updated with the latest trends and developments in the IT industry. I value teamwork, professionalism, and customer satisfaction, and I strive to deliver high-quality IT solutions that meet the needs and expectations of the organization and its clients.