Omar Fayed Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Alexandria, Egypt

 Handling more than 60 shipments monthly from A to Z:• Negotiate contracts for sales/purchases and manage renew, review contracts as required to enable effective trading, operations and customer/ supplier relations.• Discussing the contract with the suppliers to be sure that it will be accepted from both Ministry of health (MOH) and General Organization for Export and Import Control (GOEIC).• Asking for freight offers from all freight forwarders and marine lines for every air, sea or courier shipment and confirm with the best offer.• Exporting defected equipment, accessories and spare parts to the supplier with couriers (DHL, TNT, FedEx, UPS and Aramex) either to be fixed or replaced.• Preparing all documents required for custom clearance (Invoice, Packing, COO, Euro1, Delivery Order, Original AWB or BL, MOH approval and Insurance.• Checking all quality certificates (CE, ISO9001, ISO13485, Free Sale and FDA) sent from all suppliers to be sure it will be accepted by Ministry of Health.• Submitting for approvals from Laser Institute, Radiation Protection and Ministry of Environment.• Coordination between customer clearance brokers, Ministry of Health, Accounting Department and banks to complete customs clearance procedures.• Anticipate, research and report on future changes in import/export laws and in relevant local territory practices, and ensure such knowledge is factored into the planning of the department's own strategy, resources and procedures.

Alexandria, Egypt

• Organizing sales visits• Demonstrating and presenting products• Establishing new business and maintaining accurate records• Attending trade exhibitions, conferences and meetings• Negotiating contracts and packages and Reviewing sales performance• Aiming to achieve monthly or annual targets.

Alexandria, Egypt

• Managing all staff reporting to the position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.• To monitor, record, analyze and report on activities, trends, results and recommendations relating to import/export activities.• Managing stock control, warehousing and distribution activities influenced by or reliant upon import/export activities.• Preparing and submitting relevant administration in a timely and accurate manner, (shipping schedules; credit letters; licenses; declarations; packing, routing, transport and safety documentation.• Supporting Directors and GM during trade shows, communicating with suppliers after the event.• To keep tab of the market prices of products imported for checking competitiveness of buying prices and checking profitability shipping and logistics.

Alexandria, Egypt

• Managing more than 300 emails and 200 calls daily.• Coordinating between all internal departments efficiently (Import, finance, sales, procurement, warehouse ... etc.).• Seizing opportunities to upsell products when they arise• Keeping records of all conversations in call center database in a comprehensible way• Other reasonably related duties as assigned by CEO, supervisors & managers.

Alexandria, Egypt

Customer serviceReceptionist