Omar Gadelhak Email & Phone Number

Chicago, Il, Us

As a results-driven Scrum Master, I've played a pivotal role in driving agile transformations and delivering remarkable outcomes:-Spearheaded Volanno's Agile transformation, driving a 25% improvement in overall project efficiency and slashing average project delivery times by 40%. I mentored developers in effective story estimation and communication, fostering interdependencies to ensure smooth project execution.-Leveraged successful Agile processes to secure $750K in revenue from contract renewals, bolstering team productivity, and ensuring consistent adherence to Service-Level Agreement (SLA) requirements.-Excelled in maximizing performance across diverse teams and intricate workflows. My approach relied on data-driven analysis to influence strategic planning and continuously refine Agile Scrum best practices.-Led a web/mobile development team to deliver the Minimum Viable Product for an SBIR grant on time and within budget. I applied Agile project management practices to facilitate clear communication and fostered cross-functional collaboration.My passion for Agile methodologies and my track record of achieving tangible results make me a valuable asset to any organization.

Amazon AI Integration: As Scrum Master, I orchestrated the seamless integration of the Amazon AI assistant mobile app with the Sync 3 infotainment system. This initiative empowered end users to fully leverage Alexa capabilities through intuitive voice commands, enhancing the product's appeal and functionality.Cross-Functional Efficiency: Effectively bridged the gap between software development and quality assurance functions, resulting in a remarkable 40% increase in software testing process efficiency. Additionally, contributed to a 35% improvement in the success rate of software releases, streamlining the development lifecycle through agile.Problem Solving and Centralization: Took charge of centralizing the company's testing, process, and project management challenges, offering a unified, concentrated, and clear approach to addressing critical issues. Exceeded role expectations by solving business problems and fueling the firm's ongoing technology development success.Collaborative Partnerships: Fostered day-to-day partnerships with software development and business teams, promoting adaptability and mutual respect. These collaborative relationships not only facilitated learning but also unearthed synergistic opportunities, contributing to collective team fulfillment and outstanding resuility to thrive, achieve outstanding results, and earn collective fulfilment.

KazooHR had a vision of merging multiple platforms to lead the Employee Experience space. I stepped in to merge the cultures and velocities of multiple software development teams to successfully deliver the unified platform. Embodying servant leadership, I fostered transparency across all organizational levels, collaborating closely with the Product team to capture action items, assess risks, and verify priorities. Actively disseminating information to both scrum teams and senior leadership, I aimed to secure buy-in on scope decisions and key deliverables, informing roadmap planning and prioritization efforts. Additionally, I developed tailored curriculum and activities for a week-long onsite event, catering to Product and Engineering leadership, focusing on documenting scope and requirements for key roadmap initiatives. Furthermore, I championed the implementation and continuous improvement of Agile methodologies, facilitating scrum ceremonies to support self-organizing teams with shared decision-making processes. Notable clients include United Airlines and Comcast. Accomplishments on this journey include: -Earned team recognition from CTO after achieving 150% increase in team throughput-Yielded weekly time savings of ~35 hours by engineering resources by establishing an agile process for Customer Success teams to directly coordinate with engineering teams within Jira.-Captured $400K in potential lost client revenue by helping team deliver within engineering SLA

Chicago, Illinois, United States

Earlier in my career, during my 3-year AGILE COACH & QA ENGINEER tenure with AMERICAN LIBRARY ASSOCIATION, I was entrusted with leading cross-functional teams, achieving a 45% improvement in project delivery times and a 25% increase in team efficiencyBy centralising each subsequent project’s myriad elements (from project scope, to risk analysis, and sprint planning) & sharpen a laser-like focus on only the mission-critical milestones, I provided a singular vision & oversight that comprehensively secured coverage over the fulfilment of all deliverables.Throughout my tenure, I advocated for continuous improvement and transparency while striving to exemplify empathy, integrity, and adaptability. Employing a hands-on approach to team mentoring, I animated peer & client interactions alike with enthusiastic collaboration and relentless pursuit of excellence, inciting the team with the drive necessary to rapidly fulfill all group-wide goals.

Chicago, Illinois, United States

n this role, I was responsible for performing end-to-end testing for custom client releases on both web and mobile platforms. Working closely with developers, I was able to validate bug fixes effectively. I was tasked with documenting and executing test cases, which I did using the Zephyr plugin tool for JIRA.My performance at Jellyvision Labs led to the extension of my contract by an additional six months. This extension came after I was recognized by the QA Manager for the substantial contribution I made towards the attainment of the quarterly goals. My performance not only received internal recognition but was also commended externally. Several clients applauded my swift hotfix testing turnover. I was also recognized by the Release Manager for my significant contribution to reducing the escapes of severe software bugs, which further affirmed my value to the company.

Bachelor Of Arts - Ba, Economics

Bachelor Of Arts - Ba, Economics