Omar Ghaleb Email & Phone Number

Miami, Florida

Dubai, United Arab Emirates

• Assisting and leading the team to set up the restaurant and the bar properly before each service period.• Attending the daily pre-service briefing • Assisting the management and the hostess to locate tables and guests by the floor plan • Sharing the daily specials to the team and informing our guests as well.• Understanding and sharing all the special guests’ requests or allergies to team and Chef.• Leading and assisting the service team in preparing the side stations and… Show more • Assisting and leading the team to set up the restaurant and the bar properly before each service period.• Attending the daily pre-service briefing • Assisting the management and the hostess to locate tables and guests by the floor plan • Sharing the daily specials to the team and informing our guests as well.• Understanding and sharing all the special guests’ requests or allergies to team and Chef.• Leading and assisting the service team in preparing the side stations and needed equipment • Helping the bartenders to set up their bar and make sure all the unavailable items are shared with the team. • Organizing the reservations and locating tables as a service plan• Helping the management and providing the daily training session to fellow colleagues • Handling all cash transactions and payments • Engaging with guests and ensure all their requests are attained as they expected • Prepare and open the Bar for the daily service operation • Order all the needed stock through the system to cover all the operation needs • Understanding and following the beverages list recipes and prepare beverages accordingly • Ensuring all the fridges checklists is followed and for any issue engineering and management are informed.• Consist ability to follow the hotel grooming guidelines and stay friendly at all time.• Strong ability to work on tasks alone or to participate within a teamwork environment.• Ability to work in the main dining restaurant or in ala carte with full understanding and attention to details. Show less

Abu Dhabi, United Arab Emirates

• Providing a smooth check in to all guests who visit the Ferrari world• Handling all cash transactions and payments• Meeting customer expectations in areas such as timeliness, quality, and consistency.• Engaging with guests and ensure all their requests are attained as they expected• Efficient ability to communicate through email and phone with guests and clients.• Responsible to meet guests and solve their complaints and issues on a daily bases.

Doha

Insurance opening and closing procedures are followed , Maintaining of Stock Control, Bookkeeping, Function Coordinating, Health and Safety Compliance, Customer Liaison, Cash up, Banking, and Sales Control tie Backs, Staff Training, Health and Safety Representative, Customer Interaction and surveys, Insurance of service standards and Quality Control, Oversee that operations are run efficiently , Troubleshooting, Salaries and wage variations .

Abu Dhabi Emirate, United Arab Emirates

Maintaining of Stock Control Front of house , Function Coordinating, Health and Safety Compliance, Customer Liaison, Cash up, Staff Training, Client Liaison, PIC, Customer Interaction and surveys, Insurance of service standards and Quality Control, Oversee the operations are run efficiently , Customer Complaint Handling .

Abu Dhabi Emirate, United Arab Emirates

Maintaining of Stock Control Front of house , Function Coordinating, Health and Safety Compliance, Customer Liaison, Cash up, Staff Training, Client Liaison, PIC, Customer Interaction and surveys, Insurance of service standards and Quality Control, Oversee the operations are run efficiently , Customer Complaint Handling .

El Mers, Fès-Boulemane, Morocco

Insurance opening and closing procedures are followed , Maintaining of Stock Control Front of house , Function Coordinating, Health and Safety Compliance, Customer Liaison, Cash up, Banking, and Sales Control tie Backs, Staff Training, Client Liaison, PIC, Customer Interaction and surveys, Insurance of service standards and Quality Control, Oversee the operations are run efficiently , Customer Complaint Handling .

Diploma, Tourism And Travel Services Management

Diploma, Industrial Engineering