Omar Herzallah Email and Phone Number

• Selected to work within a three-member events leadership team to plan and facilitate educational events promoting the consulting industry to other post-secondary students• Collaborated with executive members of other student organizations, including 180 Degrees Consulting UBC, and RAIN to plan collaborative events

● Completed a 8-month co-op term, rotating between the Sales & Marketing and Risk teams on a daily basis● Developed 30+ process maps for 10 departments using Visio, leading cross-functional meetings to collect input and feedback from various stakeholders● Identified and resolved operational inefficiencies, and conflicting opinions by interviewing ~5 department members and proposing optimized workflows.● Streamlined inventory tracking and data management, by creating floor plan and excel tracking sheet ● Ensured data integrity by auditing over 200 dealer information files and preparing monthly rate sheets for various car models and regions.

● Created and ran social media accounts on multiple platforms (i.e., Instagram, Facebook, LinkedIn), automating and scheduling weekly posts across channels● Conducted SEO keyword research based on search traffic and ability to rank; recommended key phrases for inclusion in the company website ● Developed ~10 graphic ads using Canva to promote the company’s services on social media and reach new customers

• Selected as design lead to design programs and activities for an organization focused on running programs and events for Muslim youth; previously hired as Logistics Associate and promoted to Program Design Lead• Contacted and managed relationships with various venues/organizations to plan logistics of 10+ events and programs, including games night, art night, and summer camp• Outlined a plan to acquire supplies and refreshments for an event with 60+ attendants• One of eight nominees for the volunteer of the month in February 2021 out of a pool of 80 candidates• Developed 100+ packages of staple foods for community members affected by COVID-19

• Watched and monitored over the courts, ensuring safety and communicating with customers• Cleaned the park, including mopping the floors, cleaning bathrooms, lockers and other high use areas of the park• Announced rules and safety precautions to all customers entering the park

• Collaborated with co-workers on a number of different activities around the store • Brought items from stock room to its correct location and stocked all the items• Enthusiastically helped customers with all their needs in the store (i.e., where an item is located)• Worked the cash register, while having positive interactions with the customers generating things such as donations and sign-ups for specialty programs