Omar Hesham Email and Phone Number

- Work closely with senior resources in the organisation to identify, establish business opportunities and convert prospects into sales.- Meet sales targets- Develop and implement sales strategies, secure new business opportunities and establish a superior solution image.- Manage strategic relationship with clients & key partners.- Provide technical and solutions support (in collaboration with Technical Team), which includes full spectrum of pre-sales function.- Continuous marketing research that help understand prospects and target markets; taking the market research to next level by creating a knowledge database used in sales.- Understanding the underlying technology, processes and architecture and updating myself on the latest trends to be shared with prospects to assist in sales process.

•Provide technical presales consulting to sales team and customers on designated solution focus areas.•Conduct customer facing presentations on technical solution offerings for assigned accounts and focus areas•Complete and write technical sections for RFP/RFI/RFQ responses•Assist sales team with identifying the customers’ business and technical requirements during the sales cycle and determining appropriate recommended solutions and services•Develop and finalize solution architecture/design and detailed line item configurations and/or bill of materials (BOMs)•Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation•Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics•Maintain OEM certification(s) in accordance with assigned focus area•Identifying and developing new business through networking and courtesy and follow-up calls•Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them

•Understanding customers'​ diverse, specific business needs and applying product knowledge to meet those needs•Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them•Identifying and developing new business through networking and courtesy and follow-up calls•Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings•Preparing and delivering customer presentations•Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals•Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale•Meeting sales targets set by managers and contributing to team targets•Networking with existing customers in order to maintain links and promote additional products and upgrades•Handling hardware or software problems and faults and referring on to specialist technical colleagues•Responding to tender documents, writing proposals, reports and supporting literature•Managing your own diary in order to organize and priorities daily and weekly goals•Contributing to team or progress meetings to update and inform colleagues.