Omar Howard Email & Phone Number

National Science Foundation

• Project management to include gathering technical requirements, defining scope, formatting project plans creating project timelines, and resource allocation for upgrades and deployment• Serve as Liaison between IT Service Desk and other internal NSF organizations• Support compliance with government policies regarding information security• Support vulnerability management and remediation• Asset Management• Endpoint configuration management and vulnerability… Show more • Project management to include gathering technical requirements, defining scope, formatting project plans creating project timelines, and resource allocation for upgrades and deployment• Serve as Liaison between IT Service Desk and other internal NSF organizations• Support compliance with government policies regarding information security• Support vulnerability management and remediation• Asset Management• Endpoint configuration management and vulnerability remediation.• Mobile device provisioning, administration, and support• Provide guidance and support for hardware and software procurement• Systems administration and security patching• Systems requirements assessment for lifecycle replacement, upgrade, and new business needs• Develop training materials and procedures to train users in the proper use of video and audio systems Show less

Nih - Cit

• Manage delivery of IT support services to NIH customer organization on behalf of NIH-CIT• Assess Security Compliance, Manage Vulnerability Remediation, Report to customer ISSO and meet regularly to assess security posture • Project management to include gathering technical requirements, defining scope, formatting project plans creating project timelines, and resource allocation for upgrades and deployments• Responsible for software lifecycle and patch management of endpoint OS and… Show more • Manage delivery of IT support services to NIH customer organization on behalf of NIH-CIT• Assess Security Compliance, Manage Vulnerability Remediation, Report to customer ISSO and meet regularly to assess security posture • Project management to include gathering technical requirements, defining scope, formatting project plans creating project timelines, and resource allocation for upgrades and deployments• Responsible for software lifecycle and patch management of endpoint OS and applications • Maintain configuration management database to ensure compliance and compatibility with CIT managed software.• Responsible for development and design of customer’s current SharePoint inventory system. • Responsible for massive cleanup of aging vulnerabilities and development of CIT’s current vulnerability remediation process, which is now used in support of ALL CIT-ITSS customers.• Manage external vendor accounts and subscriptions. Show less

Usda - Ars - Beltsville

• Designed, deployed, troubleshot, documented and supported Windows Active Directory on Windows Server 2003/2008/2012 for Enterprise Active Directory consolidation effort. • Responsible for securing networks and preparing desktops at regional offices nationwide to migrate to Enterprise Active Directory.• Ensured efficient and accurate move/migration of Organizational Units, User and Computer objects, Security Group Membership and Permissions, and Group Policy from standalone workgroups… Show more • Designed, deployed, troubleshot, documented and supported Windows Active Directory on Windows Server 2003/2008/2012 for Enterprise Active Directory consolidation effort. • Responsible for securing networks and preparing desktops at regional offices nationwide to migrate to Enterprise Active Directory.• Ensured efficient and accurate move/migration of Organizational Units, User and Computer objects, Security Group Membership and Permissions, and Group Policy from standalone workgroups and domains to “USDA.NET” Enterprise Active Directory. • Verified Two-Factor domain authentication post-migration and troubleshot certificate issues, ensuring compliance with latest agency security directives. Show less

Usda Hq - Nrcs, Fsa, Rd

• Administered network support for Executive VIP staff.• Responded to Remedy ticket requests for IT services to include Active Directory account creation, domain authentication support, security group and file share permissions, LDAP queries, group policy implementation, and network connectivity.• Provided Tier 3 support for MobileIron mobile Device Management and created SOPs for deployment.• Lead for Windows 7 hardware/software upgrade and migration of 3 internal USDA… Show more • Administered network support for Executive VIP staff.• Responded to Remedy ticket requests for IT services to include Active Directory account creation, domain authentication support, security group and file share permissions, LDAP queries, group policy implementation, and network connectivity.• Provided Tier 3 support for MobileIron mobile Device Management and created SOPs for deployment.• Lead for Windows 7 hardware/software upgrade and migration of 3 internal USDA agencies.• Lead presenter for Lincpass (2FA), MS Lync, Junos Pulse VPN, and RSA token user training sessions. Show less

Washington, District Of Columbia, United States

• Managed Service Provider to over 25 high profile clients in downtown Washington, D.C., including law firms, lobbying firms, biotech and agricultural science organizations.• Designed, maintained and monitored entire technology infrastructure for clients to include internet service, phone systems, on-site/remote network access, servers and Windows/MAC computers, hardware/software procurement, wireless devices and accounts, and user training. • Managed Active Directory environment… Show more • Managed Service Provider to over 25 high profile clients in downtown Washington, D.C., including law firms, lobbying firms, biotech and agricultural science organizations.• Designed, maintained and monitored entire technology infrastructure for clients to include internet service, phone systems, on-site/remote network access, servers and Windows/MAC computers, hardware/software procurement, wireless devices and accounts, and user training. • Managed Active Directory environment, creating user and computer objects, user account logon scripts, administered group policy, file share and security group permissions. • Created and administered MS Exchange, Office 365, and SharePoint, MS Dynamics CRM user accounts, security groups and permissions.• Served as consultant for clients, giving recommendations for efficient, cost-effective services, and maintained accounts w/ external vendors. Show less

Alexandria, Virginia, United States

• Responsible for development, design, and maintenance of client IT infrastructure• Planned LAN/WLAN architecture and subnets.• Created and maintained Active Directory user accounts, logon scripts, assigning network permissions and access• Purchased, deployed and maintained user hardware to include computers, servers, firewalls, routers, switches, printers and mobile devices• Worked with external software vendors and maintained user licenses• Asset Management

National Labor Relations Board Hq - Washington, D.C.

• Instrumental in agency-wide 2012 Windows 7 hardware and software upgrade• Worked independently as team lead and met deployment deadlines under pressure, while traveling weekly to regional offices nationwide. • Coordinated data backups and Active Directory profile migrations from network application server to new hardware and operating system. • Provided training for users and IT dept. liaisons at each regional office. • Coordinated and monitored shipping and tracking of new… Show more • Instrumental in agency-wide 2012 Windows 7 hardware and software upgrade• Worked independently as team lead and met deployment deadlines under pressure, while traveling weekly to regional offices nationwide. • Coordinated data backups and Active Directory profile migrations from network application server to new hardware and operating system. • Provided training for users and IT dept. liaisons at each regional office. • Coordinated and monitored shipping and tracking of new equipment to each office as well as old equipment back to headquarters and maintained asset management database. Show less

Us Dept. Of Justice Hq - Washington, D.C.

• Provided client level support for all IT related issues to include from desktop hardware and software, network connectivity and permissions, mobile devices, and conference room A/V• Created and published processes and procedures for implementation of the 2009 Vista Desktop Rollout Project• Responsible for imaging new desktop computers, installing updates, patching, and deploying new software.• Responsible for imaging new desktop computers, installing updates, patching, and… Show more • Provided client level support for all IT related issues to include from desktop hardware and software, network connectivity and permissions, mobile devices, and conference room A/V• Created and published processes and procedures for implementation of the 2009 Vista Desktop Rollout Project• Responsible for imaging new desktop computers, installing updates, patching, and deploying new software.• Responsible for imaging new desktop computers, installing updates, patching, and deploying new software• Coordinated and maintained port security for all CATS/CAT 6 network access• Lead for Blackberry/IOS migration project• Responsible for asset management Show less

Fdic Hq - Washington, D.C.

• Verified encrypted signature information prior to processing requests for hardware, software, password resets, and NT resource access• Created mainframe user accounts for all incoming employees, contractors, transfers, and federal and state bank examiners. • As Gatekeeper for all access related issues, supported NT, ACF2, CICS, and TSO mainframe profile and application access for all FDIC users, state and federal bankers, ensuring compliance with FDIC and Federal security policies… Show more • Verified encrypted signature information prior to processing requests for hardware, software, password resets, and NT resource access• Created mainframe user accounts for all incoming employees, contractors, transfers, and federal and state bank examiners. • As Gatekeeper for all access related issues, supported NT, ACF2, CICS, and TSO mainframe profile and application access for all FDIC users, state and federal bankers, ensuring compliance with FDIC and Federal security policies, procedures, directives, circulars, and executive orders. • Provided access control for over 300 automated information security systems. • Issued Public Key Infrastructure (PKI) certificate information and administered support for PKI card access and Remote Client network (RCN) access. Show less