Omar Juara Email & Phone Number

Amman, Jordan

As a Sales & Service Advisor, I help clients make the right financial decisions by developing a strong understanding of their needs, conducting analyses, and discussing various options. I also deliver day-to-day financial services and transactions.🔑 Key Achievements include:➡️ Led a daily average of 40+ customer service transactions including the opening of new accounts for companies and individuals, processing transfers, deposits, and loans➡️ Conducted analysis for clients to identify loan eligibility and utilized the CRIF system accordingly➡️ Discussed loan options with clients and demonstrated the required steps and bank procedures➡️ Initiated credit cards & loans for based on system analysis and approvals from the Branch Manager➡️ Reviewed and updated daily documentation of clients’ transactions both physically and digitally➡️ Liaised with the team and seniors on processing Bank Guarantees for local companies regarding regional and international trade

Amman, Jordan

As a Main Teller, I have promoted products and services of the bank, nurtured relationships with clients, and processed financial transactions for customers.🔑 Key Achievements include:➡️ Acted as a secondary authorized signatory on official documents (Signature B)➡️ Processed a daily average of 30+ teller services such as deposits, withdrawals, exchanging currencies, and cashing cheques➡️ Understood client needs and financial goals and processed loans re-scheduling for clients➡️ Opened, closed, and maintained customer accounts by recording information & ordered bank cards➡️ Accepted cash and checks for deposit and checked the accuracy of deposit slips➡️ Promoted financial products of the bank and helped the customers make the right choice as per their budget➡️ Ensured compliance with bank regulations and security procedures, maintained sufficient cash supply and currency adequacy

Amman Jordan

Throughout this experience, I have delivered banking services to clients and liaised with the team on maintaining a high level of customer service.🔑 Key Achievements include:➡️ Acted as a Head Teller when needed, reconciled all tellers’ cash boxes and tended both the ATM and Safe Box guard keys, and received and counted working cash at the beginning of shifts➡️ Processed a daily average of 40+ teller and customer services such as deposits, withdrawals, term deposits, loans, cashing cheques, and issuing account statements➡️ Administered client requests including issuing credit cards, checkbooks, int. & local transfers➡️ Answered customer inquiries, informed customers regarding new services & products, and guided customers to other bank services accordingly ➡️ Opened, closed & maintained financial accounts by processing customer adjustments as per needs➡️ Checked amount details and fraud markers for transaction papers such as checks and money orders

Amman Governorate, Jordan

I joined Zain Al Shabab as a Team Member and scaled to a Team Leader within 6 months. During this experience, I have:➡️ Headed campaign booths, oversaw team members & achieved an average of 95%+ of the target➡️ Acquired the “over-achiever” recognition in sales 3 times➡️ Co-organized 100+ events with the management and provided support for the Marketing and Public Relations department in activities and events➡️ Attended 100s of training sessions on both soft and technical skills➡️ Planned and organized large-scale charity events in liaison with the marketing team