Omar Kazem Email & Phone Number

London, England, Gb

London Area, United Kingdom

• Lead different strategic and operational projects to build and improve operations and supply chain activities and engaged with various stakeholders in operations, technology, data, marketing and customer success teams.• Analyse operational and financial data. From exploration to visualization, creating compelling stories for customers, partners and business cases.• Improve customer experience through analysing customer complaints and deep diving into production and logistics errors and lead actions to improve customer experience, and quality of service.• Review the data pipeline and drive a standardization process of how data is collected through customer service agents• Collaborate with cross-functional teams to define and communicate transition strategies and roadmaps, identifying potential risks and opportunities, and creating best practices for transition strategies

• Led the initiative of transforming the business model from store collection based to delivery based to do on average 620 deliveries per week using our fleet.• Designed the full solution starting from defining number of fixed points, identifying regions , building the time schedules, defining requirements of the application used and leading its implementation.• Analysed consumer needs and historic data of 350 customer to forecast the number of vans needed in fleet• Communicated and coordinated with senior executives on implementing the delivery system solution

Developed a marketing strategy on how to successfully market and franchise the mobility accelerator programme to local authorities in different cities across the world? - Carried out an as-is analysis of the current Mobility Accelerator programme, Using Business Model Canvas (BMC) to analyse the current business model.-Identified the limitations and challenges within the current business model and recommended how to overcome those challenges-Identified the customer segments, their interests, and pain points through conducting interviews with potential customers and secondary research and matched the accelerator programme offerings to the customers' needs.-Built an operation model which quantifies and modularize the operating model components -Creation of price book for the different services provided by the mobility accelerator-Built a financial model of the forecasted revenues and costs for the first three years across different cities in the USA and China.

- Preformed market research through carrying out primary research through surveys and interviews with the potential customers to understand the management skills needed by healthcare workers in Sub-Sahara region- Interviewed the client's employees, management team and other stakeholders to understand their needs and the available systems and resources- Performed quantitative and qualitative analysis for 250 job ads to understand the job market trends in Sub-Sahara region through txt mining (Artificial intelligence algorithm )- Carried out of competitor analysis of similar courses within the region- Consolidated the findings from the analysis ,prepared business proposals and presentations- Liaised with the client to keep them informed of progress and to make relevant decisions

Germany

County Galway, Ireland

Team lead/Scrum Master 01/2017 – 02/2019• Led cross functional team of 13 engineers with different expertise in hardware and software development and testing to implement a surround view camera system for Ford.• Managed simultaneous projects with budgets from €150k to €600k to implement automotive projects.• Grew team from 1<13 engineers; interviewed applicants, performed appraisals, and created training plans.• Launched the scrum framework within the team to deploy the agile methodology and managed the scrum artefacts and meetings which improved the efficiency of the team by 25% per Sprint.• Defined the test strategy, test plan, and needs for the testing team including resources, tools, and training.• Participated in requirement gathering workshops, facilitating valuable dialogue and analysis with clients including VW.• Initiated the implementation of tools to automatically upload test-cases on requirements management tool which resulted in a cost reduction of €40k.Product owner 02/2019 – 08/2019• Established the road map of the testing environment and defined development milestones to improve the automation percentage from 40% to 80% within one year.• Engaged with internal and external stakeholders to understand needs for feature development.• Developed the product backlog, prioritised, and refined the features dependant on the company vision.• Identified and created the product user stories and defined the acceptance criteria.

Alexandria , Egypt

Improved the test execution time during the sprint by 70% through implementing python scripts

Valeo Egypt

Job Description:Ensuring of the delivery of the Project tested in the defined time to the customer and ensuring that the requested changes by the customer is implemented correctly by the development team. Communicating with the management and customer to check the issues found by the customer and to give a status about the quality of our project. Estimation and planning of different tasks Prioritizing the tasks of team member dependant on the customer deliveries, the available resources and the available tools. Analysis of customer requirements (VW, Audi, Porsche, JLR, GM…etc) and software requirements

Valeo Egypt

Automotive Supplier company (CDV-Comfort Driving Validation Department)DVS Team which is responsible for validation of the camera and vision systemsJob Description:Ensuring of the delivery of the Project tested in the defined time to the customer and ensuring that the requested changes by the customer is implemented correctly by the development team. Communicating with the management and customer to check the issues found by the customer and to give a status about the quality of our project. Estimation and planning of different tasks Prioritizing the tasks of team member dependant on the customer deliveries, the available resources and the available tools. Analysis of customer requirements (VW, Audi, Porsche, JLR, GM…etc) and software requirements

Valeo Egypt

Automotive Supplier company (CDV-Comfort Driving Validation Department)DVS Team which is responsible of the camera and vision systems

Master Of Business Administration - Mba, Merit

Ai Product Manager Program Nanodegree Program, Artificial Intelligence And Machine Learning

Bachelor Of Electrical Engineering (Communications And Electronics Section), Electrical, Electronics And Communications Engineering, Good

Activities and Societies: Cord (competition for Robot Design)

General Secondary School Certificate (Mathematics Division), 97.7%

Diploma, Product Management Career Accelerator Pro Program

Product Management Career Accelerator Pro Program