Omar Khaled Email & Phone Number

Alexandria, EG

Alexandria, Egypt

- Develop and execute pricing strategies aimed at optimizing revenue and profitability, all while maintaining strong customer relationships- Negotiate pricing with customers to achieve optimal revenue and customer satisfaction, ensuring that agreements align with the company's objectives.- Leverage the OTM ‘’ Oracle Transportation Management - ERP system’’.

Alexandria, Egypt

-Managing day to day operations. -optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.- Assisting with the implementation of new processes and procedures.-Identifying ways to improve customer experiences.- Ordering supplies and maintaining inventory levels.- Overseeing the operations team and assigning.

Alexandria, Alexandria, Egypt

Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customerinquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction. Answers inbound calls and respond to customer requests to ensure customer satisfaction. Builds customer’s interest in the services.

Alexandria, Alexandria, Egypt

Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explainingthe best solution to solve the problem, following up to ensure resolution Handle all customers inquiries received timely and professionally. Understanding customers' needs and identifying their problems. Handle all the contract.