• SDA and Electronic Personal Care Categories Management.• Manage and grow the seller’s business through relevant business insights. Build and execute sellerlevel growth plans that cover key business opportunities for the seller and Marketplace.• Delivering world class product/brand presentation basis gaps identified in theassortment.• Conduct deep dive analysis and present data trends on the seller’s current business and futureopportunities.• Delivering & developing the provision of KPIs reporting, daily/weekly review ofsales, margins, traffic & conversion rates.• Providing the necessary data and reports that show the available assortment and the existing selection based on the target.• Monitoring & reporting on sales performance, recommend improvements in therange, pricing and margins.• Responsible for daily management & review of product stock availability.• Build and maintain strong, long-lasting sellers relationships.• Skill in negotiating with sellers and following up on the market situation in terms of prices and providing products to achieve the highest sales rates.• Develop continuous marketing campaigns, activities and offers to the sellers in order to achieve salesgrowth.

• Household and Appliances category management and support in Operations ( Acting as Retail Account Manager ).• Dealing with the suppliers from the time of joining the company, and responsible for explaining the procedures and processes of the company and following up with suppliers in terms of delivery method, onboarding, coordination, success rate, solving issues, and invoices until the checks to be received by them.• Oversee different departments working together to achieve high performance.• Negotiate procurement with contractors and suppliers.• Coordinate budget, services, equipment, and commodities within company policy and procedure.• Create reports for business expenses, financial records, and audits.• Analyze and coordinate the supply chain of the business.• Liaise with relevant corporate personnel at all levels.• Using a performance tracking tool to consistently and accurately monitor activities and metrics.• Working with team leaders, managers, and department heads to learn departmental needs and goals.• Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made.• Follow up on the success rate of all suppliers and work to improve it.• Follow up the delivery of products with the warehouse, send and receive reports on products, coordinate and separate products, and follow delivery procedures in terms of packaging and coding products as this part is related to the supply chain.• Responsible for coordinating the returns with the returns warehouse and submitting the returns report and sharing it with other departments and stakeholders to take the proper action on it.• In the financial aspect, I am responsible for reviewing the invoices of suppliers and matching them with the agreed prices, taxes, and required quantities.

Vendor support center specialist• Vendor’s issue resolution.• Coordinating with Jumia teams for the logistic & After-sales operations.• Interacting with vendor and educating them on vendor interface, stock updates and price updates.• Enhancing the operations KPI’s: lead time & out of stock rate.• Communicating new processes and SLA’s to vendors.• Improving the vendor experience.*Another tasks:-Daily report for the Daily orders limitation to ensure that FCR.-Daily report for the pending to ship order limitation to ensure that the vendors will ship the orders within the SLA.-Weekly applying penalties “Return, Quality Control and Counterfeit penalties”.-Daily update for Out of Stock Calculator- Develop and manage strategic and daily operational relationships with manufacturing vendors.- Continuously improve our internal processes and relationships with vendors to help them to grow as fast as we do.- Represent Supply Chain with the Product and Technology teams to drive functionality improvements.- Collaborate with other Shapeways teams to make sure the wheels are turning as quickly and efficiently as possible.

Demonstrated and explained products, and services to persuade customers to buy or utilize services.-Identified interested and qualified customers in order to provide them with additional information.Sold products being promoted and kept record of sales.-Suggested specific product purchases to meet customers' need.-Learned about competitor's products consumer' interest and concerns in order to answer questions and provide more complete information.