A system administrator is responsible for managing, maintaining, and configuring computer systems and networks within an organization. Their tasks include installing and upgrading software, ensuring network security, monitoring system performance, troubleshooting technical issues, and providing support to users. They play a crucial role in keeping an organization's IT infrastructure running smoothly and securely.- Experience in Cabling Infrastructure, Data Centre, Networking, Wireless, Cybersecurity, CCTV and Industrial loT Solutions.- End - End Solution (Cisco, HPE, xerox,galaxy,inels, mine array, DELL, Veeam, Sophos).
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Information Technology Support OfficerRespect Services Jun 2024 - PresentAmman, Jordan1. Monitor System PerformanceRegularly check system logs, CPU usage, memory usage, and network performance to ensure optimal functioning.Identify potential issues before they escalate by analyzing performance data and trends.2. Perform Daily Security Backups and RestoresSchedule and manage regular backups to prevent data loss.4. Technical SupportProvide technical assistance to end-users for hardware, software, and network-related issues.Troubleshoot and resolve system problems to minimize downtime.5. User AdministrationManage user accounts, permissions, and access rights to ensure appropriate access to resources.Create, modify, and delete user accounts as needed.6. Install and Configure Software and Hardware7. Maintaining Networks and Network File SystemsOversee the functionality of network components such as routers, switches, and firewalls.8. Operating SystemsInstall, update, and maintain operating systems across all devices.9. Create New UsersOnboard new employees by creating user accounts and assigning necessary permissions.Ensure new users have access to the tools and resources required for their roles.11. Monitoring SystemsContinuously monitor system health and performance using automated tools.Address anomalies and performance bottlenecks promptly.12. NetworkingMaintain network infrastructure to ensure reliable and secure connectivity.Troubleshoot and resolve network issues to maintain uptime.14. SecurityEnforce security policies and procedures to safeguard information assets.Use security tools and practices to detect, prevent, and respond to security incidents.15. Troubleshoot Issues and OutagesQuickly diagnose and resolve system issues and outages to minimize impact.Work with other IT professionals to address complex problems.16. Upgrading SystemsPlan and execute system upgrades to improve performance and functionality.Ensure compatibility and stability during and after upgrades. -
Technical Support EngineerGheras Trading U0026 Investment Nov 2022 - Dec 2023Amman, Jordan -
Presales EngineerSoltek Feb 2020 - Nov 2022Amman, Amman, Jordan
Omar Mohannad Education Details
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Computer Science
Frequently Asked Questions about Omar Mohannad
What company does Omar Mohannad work for?
Omar Mohannad works for Respect Services
What is Omar Mohannad's role at the current company?
Omar Mohannad's current role is IT Support officer| CCNA | MCSA.
What schools did Omar Mohannad attend?
Omar Mohannad attended Jordan University Of Science And Technology.
Who are Omar Mohannad's colleagues?
Omar Mohannad's colleagues are Ashraqat Abu Salim - Respect Services, Bayan Al-Nabulsi, Suzan Alsadi, Taima Khabbaz, Saif Najada, Feriel K., Bayan Katalov.
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