Omar Momen Email & Phone Number

Saudi Arabia

- Overseeing payroll updates and ensuring accuracy.- Managing payroll tasks and preparing monthly reports.- Collaborating with HR to update salary and bonus information.- Ensuring payroll compliance with company policies and regulations.- Reviewing leave and bonus calculations to ensure they are correctly reflected in salaries.- Handling new hires, promotions, and transfers, and adjusting salaries accordingly.- Preparing comprehensive payroll reports for management on a monthly and annual basis.- Coordinating with the finance department to align payroll with the company budget.- Managing employee exits and processing final payments.- Maintaining the confidentiality and security of payroll information.- Recommending improvements to enhance the efficiency of the payroll system.

Jeddah, Makkah, Saudi Arabia

- Monitoring, organizing, and accurately inputting employee salaries into the payroll system.- Processing monthly payroll statements with meticulous attention to detail.- Recording daily employee activities in detailed payroll logs.- Calculating social insurance contributions for both employees and the organization accurately.- Documenting disciplinary fines, absences, advances, allowances, bonuses, and incentives comprehensively.- Tracking tardiness and overtime hours diligently.- Issuing monthly salary payments to employees promptly, providing detailed payroll statements, and - - submitting them to the finance department for further processing.- Ensuring all payroll transactions are accurately recorded in the system.- Managing leave requests and attendance records efficiently.- Handling all entitlements related to leave or termination of service promptly and accurately.- Conducting regular reviews of payroll statements to ensure accuracy.- Generating detailed reports on all payroll-related matters.- Collaborating closely with the accounting department to streamline payroll processes.- Ensuring full compliance with wage protection regulations.

Jeddah, Makkah, Saudi Arabia

- Responding to and addressing all customer inquiries and complaints promptly.- Interacting with customers appropriately, considering the nature of their inquiry or complaint, and maintaining the company's reputation.- Providing support and essential information to customers in line with the objectives and standards of the call center and customer service system, handling calls effectively.- Offering direct support and guidance on the call center's services, resolving issues and requests promptly, escalating when necessary, and ensuring complete resolution.- Utilizing technical expertise (troubleshooting) to understand customer needs and deliver appropriate service through established systems and guidelines.- Enforcing customer service policies and guidelines endorsed by the call center.