Omar Mora Email & Phone Number

Alexandria, Va, Us

Savannah, Ga, Us

Washington, Dc, Us

Created, developed and Integrated technological data product processes according to specifications.Analyzed and revised specifications of technology implementation of data products. Developed documentation and reports to provide technical support to the annual census Medical Expenditures Sample.

Cary, Nc, Us

Evaluated, analyzed, and conducted quality assurance testing, an Initiated investigation of Unreal Engine 4 (UE4), and Unreal Engine 5 (UE5) game engines performance or flaws.Created reports on performance, investigations, identified detected flaws, and research of integrated systems to the Unreal Engine such as Maya, Windows/Linux Servers, Linux, Windows 11 and others. Conducted and revised critical live testing performance of the UE5 development process and streamlined reports to project management stakeholders.

Washington, Dc, Us

Provided technical support to all parties involved in US Foreign Trade Economic Indicator data statistics and dissemination. Developed automated computer processes to create quality statistical data products that meet US federal code and regulations.Maintained, debugged, updated production batch system code. Documented, planned, tested, and implemented all current and future specification or technological changes to data products.Administrator for branch SharePoint website .Lead Developer for new CAB data productsUSA Trade Online production database updates and maintenance.FT-900 press release production.Documented software development and processes .Member of the International Trade Management Division Technology Innovation Team.

San Juan, Puerto Rico , Pr

Instructed patrons on how to use reference sources, card catalogs, and automated information systems.Opened and closed library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.Located library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.Answered routine inquiries, and refer patrons in need of professional assistance to librarians.Maintained records of items received, stored, issued, and returned, and file catalog cards according to system used.Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.Provided assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.Dealt with disruptive or problem patrons.Sorted books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Checked to ensure that appropriate changes were made to resolve customers' problems.Referred unresolved customer grievances to designated departments for further investigation.

Oversaw the daily performance of computer systems.Answered user inquiries regarding computer software or hardware operation to resolve problems.Entered commands and observe system functioning to verify correct operations and detect errors.Arranged equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Maintained records of daily data communication transactions, problems and remedial actions taken, or installation activities.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Referred major hardware or software problems or defective products to vendors or technicians for service.Developed training for users in the proper use of hardware or software.Conferred with staff, users, and management to establish requirements for new systems or modifications.Enforced administration policies and rules governing students.Discussed assigned duties with classroom teachers to coordinate instructional efforts.Provided private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests.Maintained records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.Prepared lesson plans or learning modules for tutoring sessions according to students' needs and goals.Instructed and monitor students in the use and care of equipment and materials to prevent injuries and damage.Observed students' performance, and record relevant data to assess progress.Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.

Dallas, Tx, Us

Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Determined charges for services requested, collect deposits or payments, or arrange for billing.Referred unresolved customer grievances to designated departments for further investigation.Reviewed insurance policy terms to determine whether a particular loss is covered by insurance.Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Compared disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Obtained and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

Arlington, Virginia, Us

Followed ethical codes that protect the confidentiality of information.Translated messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.Proofread, edit, and revise translated materials.Checked translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.Read written materials, such as legal documents, scientific works, or news reports, and rewrite material into specified languages.Referred to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.Compiled terminology and information to be used in translations, including technical terms such as those for legal or medical material.Adapted translations to students' cognitive and grade levels, collaborating with educational team members as necessary.Listened to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.Monitored emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment.Operated radio equipment in order to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations.Maintain station logs of messages transmitted and received for activities such as flight testing and fire locations.Conducted periodic equipment inspections and routine tests in order to ensure that operations standards are met.Operated sound-recording equipment in order to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel.Send, receive, and interpret coded messages.Repaired radio equipment as necessary, using electronic testing equipment, hand tools, and power tools.

Double Bachelor’S Degree, Game Design, Interactive Media Design, With A Minor In Ux

Master Of Science (M.S.), Computer Software Engineering

Bs, Computer Science

As, Management Information Systems, General

High School Diploma, General Studies