Freelance, Dubai, DubaiEvaluated diverse organizational systems to identify workflow,communication and resource utilization issues.Compiled research data and gave professional presentations highlightingfinds and recommended optimizations.Created and optimized records management strategies to coordinate andprotect information.Increased employee satisfaction and motivation through training classes,meetings and special workshops.Reviewed internal systems and organized training plans to address areas inneed of improvement.Improved communication at all levels and transformed company cultureinto more productive atmosphere.Helped develop proactive and successful business policies to meetchanging demands.

• Setting the brands’ targets (yearly and monthly)• Preparing monthly reports (sales projection- sell in & sell out reports)• Preparing the monthly competition study • Interviewing and Recruiting team members• Following up with the team members on the quality of their customer service, training, product knowledge…• Preparing for grand openings of new stores (store location, availability of testers, samples & products, staff allocation & training…)• Maintaining stock level (with the distributors and retailers)• Coordinating with retailers to plan and schedule animations and pop ups• Setting the target for animations • Building good relationships with our business partners• Following up with the maintenance team in order to keep our stores in good condition (reflecting the brands images)

• Managing the stores and doing reports for stocks• Training the staff in products knowledge• Doing observation the team of their knowledge in the stores• Daily and weekly reports to the brand manager• Weekly and monthly plane for all stores• Weekly training in customer service in each store

• Managing Daily Store Operations: stock in/out, damaged stock, placing orders, and staff relations• Providing excellent customer service & building RAPPORT with the VIP customers• Skills in handling multi-national customers' demands• Pleasant demeanors and friendly attitude towards customers and colleagues• Dealing with super top-notch brands in beauty industry such as: …etc• Increasing the sales achievement competitively every year• Preparing a physical inventory, sales analysis & reporting to the head office• Ability to meet dead line and work under pressure