Identify customer technology and service requirements; develop new opportunities, applications, and markets for business development, building upon internal expertise and capabilities.Manage the design, engineering, research and development, and quality functions to develop a wide variety of customized products and services to suit the needs of the customer.Lead and develop the sales personnel and ensure sales goals are achieved (2015/2016).Establish a personal rapport with current and potential clients; act as a technical resource for the customer base.Collaborate with clients to help them identify causes for performance issues and develop solutions to improve their reliability, service quality, operating costs, and efficiency.Member of executive management team developing and implementing agressive growth strategy, building the team, and setting the tone for company culture.

Provided the global leadership for reliability related strategies and programs at Weatherford Drilling Services.Managed Drilling Services Global Reliability Engineering team, developing and implementing the strategy for reliability initiatives; identifying and developing reliability personnel.Ensured root causes for incidents are correctly identified, corrective actions developed and implemented, and that they were effective; conducted regular reviews of incidents with district / region personnel and assisted on analysis of critical incidents.Championed the highest impacting reliability improvement opportunities and priorities for each department.Performed service quality performance analysis and communicated findings, presented statistics quarterly to organization for awareness of performance, trend identification, and prioritization of opportunities for improvement.Developed and communicated standardized failure analysis techniques to be used for root cause analysis.Responsible for reliability database, ensuring critical data is being documented for analysis for optimizing performance, and systems are structured to provide maximum value.Developed and managed requirements for preventative maintenance standards of equipment.

Responsible for repair and maintenance related activities globally within Drilling Services including Logging While Drilling, Measurement While Drilling, Rotary Steerable Systems, and Directional Drilling service lines.Managed Global Repair and Maintenance Centers in Houston, Texas and Abu Dhabi, United Arab Emirates; responsible for finance including inventory, forecasting, budgeting, capitalization, and profit & loss management, and operations including capacity, productivity, and resource managementManaged all global repair and maintenance personnel, and determined the strategy and scope of work for global support.Worked with divisional sustaining engineering teams to set project priorities, identify solutions for technology problems, and implement improvements. Improved repair and maintenance efficiencies for the purpose of reducing costs, improving reliability, quality, and equipment utilization.Planned and implemented new district R&M workshops, expanded the scope of repairs in existing district R&M workshopsEnsured audits of all R&M workshops are performed to ensure quality and operational goals were achieved.Participated in lost time incident failure reviews including analysis, corrective action identification and implementation, and effectiveness reviews.

Lead all engineering functions for Directional Drilling service line for WeatherfordManaged a large group of mechanical engineers, technologists, and service personnel that were responsible for diverse areas of research and development, sustaining engineering, and manufacturing support.Held departmental financial responsibilities including budgeting, forecasting, project cost management, and research and development tax credits.Responsible for all new mechanical downhole drilling tool product development, which included two new drilling motor product lines, adjustable gauge stabilizers, coiled tubing orientor, full scale drilling motor dynamometer, casing drilling system, and various additional bench test equipment.Managed research and development group project activities, including market reviews, patent studies, specification development, design, prototyping, and commercialization.Acted as primary source of technical support of mechanical drilling tool applications for thirty district bases, providing engineering analysis of bottom hole assemblies and mechanical drilling tools.Provided sustaining engineering for twenty four service ships located throughout the world, assisting with equipment failure analysis, product improvement initiatives, general product suport activities.Met with customers to discuss equipment problems, product presentations, design reviews, as well as provided training on mechanical drilling tools to new field personnel.Primary mentor for all junior and intermediate mechanical engineering and engineering technologist personnel.