Omar Okasha, Mba Email and Phone Number

• Reconcile(Assets, Auto, and Computers) data received from different departments to prepare declarations and communicate changes ( addition / deletion/ change in locations ) to insurance companies to maintain appropriate coverage for all assets through different policies against all risks ( as Fire, Theft, accident , Robbery) • Handling different insurance policies’ internal and/or external correspondences to verify endorsements/ requests were fulfilled as requested and claims were notified on, handled and settled properly on time.• Handling inspection/ needed procedures with insurance companies & Brokers• Monitor (Assets, Auto, and Computers) Addition/ Deletion, Movement and Title & Risks to guarantee proper coverage are provided via timely Declarations. • Compile data and prepare various reports relative to insurance declarations which coverage is provided through different insurance policies• Verify settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures• Investigate, evaluate and settle claims, applying technical knowledge and soft skills• Submit monthly reports for claims status updates and ensure that they have been processed and paid accordingly & Submit settlement checks to Finance Department as closure and inform stake holder of the claims’ status• Assisting in preparing the scope of work & evaluation reports for insurance policies renewal tender• Validate insurance invoices and validate its payment & Investigate inconsistencies and high values for appropriateness & ensure policies are charged for insurance & strictly issued as per quotation /agreement.•Identify opportunities and recommend strategies to improve claim trends and lower costs.• Identify trends and challenges based on the loss ratios analyses and to recommend an action plan to management for continuous process improvement for implementation

• Reviews and analyse detailed employees medical records.• Verify and analyse data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.• Assist with managing open claims related to medical claims. • Handling Employee`s inquiries, complains regarding to medical claims.• Follow claim handling processes regarding denied and suspension medical claims with the insurance company • Resolve complex, severe exposure claims, using high service oriented file handling.• Present cases and participate in their discussion at claim committee meetings.• Review unpaid claims and research reasons for delay.• Report over payments, underpayments, and other irregularities.• Coordinate personnel actions with payroll deductions and data processing for insurance deductions.• Contact insurance companies to work out any discrepancies and get the claims paid• Gather, review, verify and complete information for medial renewal policy.• Manage, research and resolve insurance premium invoice matters.• Manage an ongoing “open items” list.• Maintain excellent working relationships with internal and external customers• Prepare insurance forms/documents (certificates, endorsements, schedules)• Update the system with any new updates such as termination, addition, change of status, etc.• Assist in day-to-day operation of Insurance department

• Perform insurance activities for personal and reconcile data printouts.• Coordinate personnel actions with payroll deductions and data processing for insurance deductions.• Compile data and prepare various reports relative to insurance benefits.• Receive, screen and direct incoming telephone calls and walk-ins; answer questions regarding benefit coverage, costs and payroll information as necessary.• Maintain and process various insurance billings.• Utilize computer to add, delete, or change employee insurance information.• Notify and assist employees regarding medical coverage.• Prepare various correspondences, forms, reports and other materials as needed.• Handling the process of receiving the Yearly renewal medical cards from the insurance company departments ,checking them & arrange for their distribution from insurance department to other company`s department• Perform other duties as assigned.

• performance manage, develop and train staff• generate and present regular reports and reviews of work-related budgets, finances, contracts, expenditures and purchases• Offer guidance to contracted drivers on the best ways to maximize their earnings, while delivering a high level of customer service• Manages reports and monitoring drivers performance to keep them in the right track of achieving the company goals and set plans accordingly • Collaborate with human resources to add quality drivers• Ensure that all drivers understand and procured the licenses and permits they need to legally perform their duties • Responsible for Improvements in safety and planning ahead , which can lead to fewer accidents.• Documenting and reporting on inefficiency and issues• implement best practice processes to increase efficiency• Dealing with various insurance agencies for obtaining the relevant endorsements, premium invoices and car accidents claims • Verify settled insurance claims to determine that payments and settlements have been made in accordance with the insurance company • Compiled data and prepare various reports relative to insurance declarations which coverage is provided.• tracking and control of assets including costs such as depreciation and maintenance.• obtain quotes and tenders from vendors and suppliers• Handling inspection, installation and maintenance required.• develop and implement cost reduction initiatives• negotiate contracts to optimize delivery and cost saving• verify payment and invoicing match contract pricing• manage contractor and vendor relationships• coordinate and monitor activities of contract suppliers• check completed work by contractors and vendors• ensure delivery schedules, quantity and quality criteria are met• monitor expenses, payments and control budgets

• Prepare, submit and follow-up on pre-determinations and prior authorizations• Perform other miscellaneous duties related to collections, including following up on claims filed and providing information to administration. • Compares data on claim form with insurance plan to ascertain completeness and validity of claim.• Handling customers inquire and complaints regarding the Medical claims submitted & the prior approvals.• Initiates and conducts follow-ups via proficient use of claims systems and related business systems• Ensures payments processed timely as needed • Perform other related support duties including answering phones, processing mail, assisting customers, scanning, photocopying, and insurance check processing and any other duties as assigned• Delivers a positive customer service experience to all internal, external, current and prospective customers.• Adheres to high standards of professional conduct while providing delivery of superior claims service. • Maintaining a high level of customer satisfaction.• Customer services .