Senior Business Systems Analyst – Advisory
Olivas Advisory
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Omar Olivas Email & Phone Number
Senior Business Systems Analyst – Advisory
at
Olivas Advisory
2 work emails found
@att.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Business Systems Analyst – Advisory
Location
Bakersfield, California, United States
Who is Omar Olivas? Overview
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Quick answer
Omar Olivas is listed as Senior Business Systems Analyst – Advisory at Olivas Advisory, based in Bakersfield, California, United States. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Omar Olivas.
Omar Olivas previously worked as Program Manager at Valley Strong Credit Union and Program Manager at Dynpro Inc..
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{first}.{last}@att.com
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Profile bio
About Omar Olivas
At the forefront of AT&T's technological advancements, my role as Associate Director has been pivotal in delivering solutions that enhance both business operations and individual performance across a vast network of call center representatives and managers. Our team's collaborative efforts have been instrumental in deploying multiple Salesforce tools to over 35,000 contact center agents.My proficiency in CRM and call center technologies, combined with a strategic approach to resource and project management, has enabled the development of tools that significantly improve performance tracking and process optimization. With an unwavering commitment to technical excellence and user experience, I am dedicated to supporting advancements through innovative technology and data-driven decision-making.
Listed skills include Call Center, Crm, Call Centers, Integration, and 16 others.
Current workplace
Omar Olivas's current company
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11 roles
Omar Olivas work experience
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Program Manager
Program Manager
Associate Director Of Technology
Jun 2020 - Oct 2023
Sr Developer-Center Tools&Technology
- Work with IT and external vendors on developing an online application intended to compile and aggregate data from various data sources while applying consistent business rules to produce a comprehensive set of tools.
- Develop business rules to integrate Microstrategy® Business Intelligence Software with internal data warehouse
- Lead User Acceptance Testing team to ensure that application data, functionality and end-user reporting tools are in alignment with business requirements and detail design
- Create custom reports and metrics using Microstrategy® Business Intelligence Software
- Tier 2 application support for reporting application
- Consultant to internal business client on new national appraisal scorecard design and methodology for use in AT&T call centers
Apr 2008 - Jun 2020
Associate Director - Consumer Performance
Supervisory positionDevelop efficient solutions for tracking and process improvementDesign and implement Scorecard including metric design, management, development and trend reportingDevelop web-report prototypes designed to evaluate performance at all management levels Executive support for data analysisProvide direction on enterprise performance.
Feb 2006 - Apr 2008
Associate Director - Sales Compensation
Supervisory position. Provide Sales Compensation system support. Manage Sales Compensation plan for management and non-management employeesSupported data analysis for Sales Incentive Governance (Unions CWA and TIU)Negotiated plan changes and adjustments as a member of the Sales Incentive Governance teamIT Liaison for reporting systems
Jun 2005 - Sep 2006
Area Manager - Results Mechanization
Supervisory position. Develop team responsible for creating and maintaining custom ad-hoc analysis reports. Developed web-report prototypes designed to evaluate coach leader, sales manager and director performanceIdentify and develop efficient solutions for tracking and process improvementProvide executive support to SBC West Consumer Leadership team with.
Jan 2000 - Jun 2005
Area Manager - Sales Compensation
Pacific Bell
Maintain, upgrade and redesign web system that provides daily results and incentive amounts to service reps and coach managersResponsible for the design and implementation of quick prototype web reports for all management levelsGlobal Local Security Administrator for Sales Planning and OperationsCreated and designed a database/web system to reduce expense.
Jan 1999 - Dec 1999
Manager - Offer Monitoring
Pacific Bell
Monitor customer calls for official offer rate resultsBuilt a Visual Basic/Excel program named RVtrack to input and track detailed offer rate results
Oct 1998 - Jan 1999
Manager - Business Office Supervisor
Pacific Bell
Supervised, coached and developed service representatives to provide excellent customer sales and serviceDeveloped an Excel based electronic sales tally to eliminate paper trails and provide instant strategic revenue feedback to the service rep and coach managerCreated a Visual Basic/Excel program that tracks and reports attendance callouts using a popup.
Sep 1997 - Sep 1998
FAQ
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What company does Omar Olivas work for?
Omar Olivas works for Olivas Advisory.
What is Omar Olivas's role at Olivas Advisory?
Omar Olivas is listed as Senior Business Systems Analyst – Advisory at Olivas Advisory.
What is Omar Olivas's email address?
AeroLeads has found 2 work email signals at @att.com for Omar Olivas at Olivas Advisory.
Where is Omar Olivas based?
Omar Olivas is based in Bakersfield, California, United States while working with Olivas Advisory.
What companies has Omar Olivas worked for?
Omar Olivas has worked for Olivas Advisory, Valley Strong Credit Union, Dynpro Inc., At&T, and Sbc.
How can I contact Omar Olivas?
You can use AeroLeads to view verified contact signals for Omar Olivas at Olivas Advisory, including work email, phone, and LinkedIn data when available.
What skills is Omar Olivas known for?
Omar Olivas is listed with skills including Call Center, Crm, Call Centers, Integration, Strategy, Visio, Training, and Process Improvement.
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