Omar Parker is a Head of Customer Services: Capfin SA at Capfin. He possess expertise in management, strategy, change management, leadership, performance management and 36 more skills. Colleagues describe him as "I worked with Omar for a number of years and his insight in the Customer Service industry is very impressive. Omar's charector can be summarised as a people's person and this is an important quality for a Customer Service Manager. He is passionate about service excellence and a very dedicated manager who looks after his staff members and company customers. I will definately employ Omar again to manage Customer services both on a strategic and operationa level. He is a kind person who is always calm and takes his work very seriously. Most importantly he has the foresight to see customer service department as an important contributor to the company's bottom line." and "Mr.Parker estute business acumen saw him managing the day to day business activities of the department with ease and consistancy. In Mr.Parker we had a leader who believed in leading from the front and always focusing on how we could do things better, a leader with energy and a passion for people. A visionary leader by nature and great sense of humanity. M. Parker wealth of Call Center & Service experience his team to gain within a short space of time competencies and skills which would have taken years to attain. A business enabler that utilised his resources to the full potential to serve the company and its stakeholders."