Omar R. Email & Phone Number

New York, United States

• Coached the business operations team to establish an agile workflow process for product strategy and roadmap development.• Managed operations team backlog and coordinated with cross-functional teams to maintain and develop new products.• Automated user provisioning, providing custom web dashboards to clients, increasing order productivity, and decreasing manual errors.

• Orchestrated a 20 person, high-performing, in-house team to deliver 6000 meals daily to first responders, optimizing schedules and budgets.• Created successful weekly menus with complete ingredients for clients, enhancing daily processes and boosting external team operations.• Accumulated significant savings through inventory analysis, cost control initiatives, and schedule coordination.

Greater New York City Area

• Coordinated release of OTT, mobile apps, and web products, overseeing cross-functional teams and vendors.• Managed overseas support team operations, optimizing workflows and providing 24/7 support.• Generated significant cost savings and improved CMS performance through process optimization.• Developed technical workflows in Jira to support agile processes.

Greater New York City Area

• Coordinated departments for web initiatives from planning to launch, providing technical support post-merger.• Provided training, guidance, and mentorship on system functionalities to staff.• Managed release and migration projects for websites and digital radio stations.

Greater New York City Area

• Supervised cross-departmental teams through website development projects, ensuring quality assurance tests.• Created analytical reports to identify areas for improvement on company's marketing website.• Directed successful migration of content to new Adobe CMS.

19 E 34Th St, New York, Ny 10016

• Edited and created pages in Mura CMS for seamless user experience• Updated, proofed, and published content to ensure accuracy and relevance• Uploaded webinar videos to engage and educate site visitors• Developed site reports based on Google Analytics to optimize performance

• Edited and created pages in WordPress, enhancing user experience and site functionality.• Assisted managers with upcoming projects, ensuring timely completion and high quality deliverables.• Coordinated events to promote brand awareness and engage with the community.• Resolved I.T. related issues promptly to minimize downtime and improve operational efficiency.

Nyc

• Managed and maintained LaGuardia Community College's website for all departments, utilizing Ektron (CMS) and HTML for coding and design.• Developed applications for touch screen displays and edited PDF documents using Adobe Acrobat, showcasing strong attention to detail and technical skills.• Designed banners for website and TV applications, demonstrating creativity and visual design expertise.• Trained new employees on website maintenance and design best practices.

Nyc

• Maintained department website and updated databases using Microsoft Access.• Generated monthly reports for Associate Director of Grants Office and assisted in special research projects.• Researched potential sponsors for grant projects and processed payment requests through the CUNY Research Foundation.

31-10 Thompson Ave Building E

* Edited Website (Dreamweaver)* Created Website (Ektron)* Created and edited benefits forms using Adobe Acrobat