SENIOR IT SPECIALIST "NETWORK" CONTACTSEntrance3, Block12, Ideal Housing, Shoubra, Cairo, Egypt+201099363149+201118016978 Omarsayed4878@gmail.comEDUCATIONUniversity of FutureBSc in Management Information Systems Sept 2014 - May 2018 COURSESMCSAEducation Center - 2022NSE 4 online - 2022MTAcertified - 2017CompTIA A+ online - 2019CCNPEducation Center - 2022CCNA certified - 2019N+online - 2017NSE 4 online - 2022PERSONAL INFOBirthdate: 24 - April - 1996Gender: Male Nationality: EgyptianMarital Status: SingleMilitary status: ExemptedLANGUAGESArabic: NativeEnglish: ConversationsSKILLSSkill groupFast learning Teamwork and collaboration Problem-solving skills Ability to workunder pressureLeadership WORK EXPERIENCES Senior IT Specialist Elabdfoods | Mar 2022 - PresentProvide assistance in all IT infrastructure projects managed by the network team.Provide assistance to the system admin on the Active Directory and access to file servers.Provide assistance in the installation, configuration, and maintenance of switches, routers, and wireless devices in various locations such as offices, data center, and container terminal yards.Provide assistance in the day-to-day support and management of critical networks such as CCTV, and access control systems. switches, port wireless infrastructure, and other areas.assistant administrator to the network infrastructure and ensure that the network is available 24x7 for business continuity.IT specialistFama Technologies | Mar 2020 - Mar 2022Maintain PC & and printers in the officeRemotely or physical support for company customers, Drive-thru SYS, CCTV.Repair drive-thru equipment, installation CCTV, drive-thru, POS software, and hardware.AchievementsProject "KDS" Americana GroupInstallation and config "Kitchen Display System" As a Team lead across Egypt.Project "LG Signage" Americana GroupInstallation of all digital signage and config GPS website across Egypt.Technical SupportVodafone EG | Feb 2019 - Feb 2020provide a professional first technical point of contact for the customer. Diagnose fault-related cases by effectively utilizing.Provide updates as needed to the customer in order to meet performance objectives.Technical Support Etisalat EG | Jun 2018 - Jan 2019provide a professional first technical point of contact for the customer. Diagnose fault-related cases by effectively utilizing.software diagnostics and other network/product utility programs.