I’m passionate about supporting my team and creating a positive work environment. I focus on collaboration and use agile methods to help us tackle challenges and grow together.
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Operations SupervisorTeleperformanceCairo, Eg
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Operations Team ManagerTeleperformance Nov 2023 - PresentCairo, Egyptleading and supporting my team, addressing operational challenges, and implementing strategies to enhance productivity and performance.
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Subject Matter ExpertMajorel Jun 2023 - Nov 2023Cairo, EgyptProviding assistance to the CSRs in situations' handling related matters, Arranging sessions; preparing new hired agents for all the possible customer service situational scenarios and enhancing their soft skills. -
Customer Service SpecialistMajorel Nov 2021 - Jun 2023Cairo, EgyptAssisting customers with inquiries, resolving issues and providing information, all while ensuring a positive experience through effective communication and problem-solving.
Omar Talat Education Details
Frequently Asked Questions about Omar Talat
What company does Omar Talat work for?
Omar Talat works for Teleperformance
What is Omar Talat's role at the current company?
Omar Talat's current role is Operations Supervisor.
What schools did Omar Talat attend?
Omar Talat attended Al-Azhar University.
Who are Omar Talat's colleagues?
Omar Talat's colleagues are Umar Farooq, Bhavya Sharma (Anna), Kenshanna Goodwin, Luis Alejandro Pineda, Helen Cristina, Enzo Escalante, Patricio Nicolas Montero Piriz.
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