Software Engineer Ii
CurrentL3 Support for SurePOS ACE. From 2018 to 2022. And currently L3 Support for Elera Pay; a payment processor for Elera POS. Some of the task I perform in daily basis, but not limited to, are:-Lead the L3 Support team-Following up with the status of the current defect queue for our product-Interaction with 3th party vendors to solve customer's needs-Do triage.