Omar Zaky Email and Phone Number

Key Achievements Handling deployments for medium and large enterprises in the Italian market operating in different sectors (Finance/Oil &Gas/Automotive/Industrial ..etc) Received several shout-outs and overachieving awards from Top management for delighting customers and receiving great customer feedbacks (In 2018 more than 8 positive customer surveys)  Contributed in achieving the business unity profit targets in 2018 by in-depth understanding of customers’ requirements,… Show more Key Achievements Handling deployments for medium and large enterprises in the Italian market operating in different sectors (Finance/Oil &Gas/Automotive/Industrial ..etc) Received several shout-outs and overachieving awards from Top management for delighting customers and receiving great customer feedbacks (In 2018 more than 8 positive customer surveys)  Contributed in achieving the business unity profit targets in 2018 by in-depth understanding of customers’ requirements, planning ahead of activities and early forecasting of project resources while being on top of quality and budget aspects. Key responsibilities  Responsible for the delivery and execution of complex detailed projects with different scopes covering data centers, data storage, cloud, converged and data protection solutions.  Manages and leads several customer engagements and deployments simultaneously while maintaining project quality, finances and focus. Prepares detailed project plans of an engagement within the standards of project management methodologies detailing schedules, controls, resources, costs and daily tasks establishing project governance.  Assists Dell EMC customers in their digital & IT transformation journey to meet business objectives with minimal disruptions.  Utilizes best of breed procedures and tool, and common-sense approach to ensure great customer experience Effectively coordinates cross-functional teams. project teams Show less

Key Achievements  Worked with 4 of the biggest banks in Italy on developing core banking applications to optimize the bank processes and enhance the decision-making process. (Intesa Sanpaolo, CREDEM, BPER, Crédit Agricole Italia)  Worked closely with the offshore remote team to resolve any issue, ensure business continuity and increase the team productivity and utilization. The offshore model was still in the beginning. Contributed to make that model a success story that was expanded… Show more Key Achievements  Worked with 4 of the biggest banks in Italy on developing core banking applications to optimize the bank processes and enhance the decision-making process. (Intesa Sanpaolo, CREDEM, BPER, Crédit Agricole Italia)  Worked closely with the offshore remote team to resolve any issue, ensure business continuity and increase the team productivity and utilization. The offshore model was still in the beginning. Contributed to make that model a success story that was expanded afterwards to include more projects. Key responsibilities  Identification of business needs and understanding customer requirements then transforming them into operational and project requirements applying best practices in the field.  Responsible for coordinating all the project activities with onshore(Italy) and an offshore (India) technical teams following an agile management- communication model (Scrum based). Software quality assurance and carrying out the necessary activities of user acceptance testing Preparing necessary documents aiming to decrease the business / Technical gap Show less

Support the Project Service Delivery Manager for: Optimization the reporting process by managing the information arriving from diverse sources and canals.The process adopted should guarantee the uniformity and the consistency and avoid any conflicts that can be generated due to this diversity.Managing the portfolio of projects of the clients from the demand phase till the closing of the project successfully.

Engineering and design for large scale projects in various middle-eastern countries as Egypt, U.A.E ,K.S.A, Lebanon and finally responsible for submitting :-Detailed electrical construction drawings.-Technical specifications and BOQ (Bill of Quantity)