• Led end-to-end leadership and project management of key projects in the digital transformation plan, resulting in a100% YoY increase in process automation (2019 to 2021), including ERP and CRM systems.• Developing and molding technical program plans to align seamlessly with the strategic objectives and key performanceindicators (KPIs) of the organization.• Successfully played a key role in developing the IT department's yearly budget, implementing a cost-effective approachwithout compromising the high quality of service.• Championed initiatives to enhance the organizational culture, ensuring alignment with the evolving needs of the digitallandscape.• Managed conflicts and facilitated effective decision-making processes, ensuring timely resolution and alignment withproject goals.• Designed and established Microsoft 365 modern workspace serving 2000+ employees across 20+ regional andglobal offices.• Led the design and implementation of C-level Power BI reports and dashboards, covering donations, volunteers, anddonors’ insights.

• Led and inspired cross-functional teams in delivering high-quality software solutions, fostering a culture of excellenceand end-users’ satisfaction, including volunteer’s portal, website/mobile app, and multi-channel donation platforms.• Collaborated with the department heads and personnel to align teams with organization objectives and initiatives acrossengineering and the wider business.• Created a supportive team environment where members felt a sense of belonging and were empowered to perform at theirbest.• Requirements analysis, documentation, designing internal solution leveraging Microsoft platforms (ASP.Net, SharePoint, Dynamics CRM, Project Server).• Developing custom solutions and integration points based on SharePoint, ASP.net, SQL Server, Dynamics CRM.• Build and release management of different source code, and promoting from test, staging, and to production environments.• Code review and assessment for custom solutions providing by third party vendors and technology partners.

• Develop solutions based on ASP.Net and C# with integrations with other MS Server platforms such as SharePoint. Participate in planning for solution department delivery pipelines. • Requirements analysis and scoping, developing scope of work, solution design, functional specification documents, and technical plan.• Developing and fixing of SharePoint Webparts, workflows, InfoPath forms, features, and application pages using MS Visual Studio and C#• Design and build databases and write stored procedures and functions based on MS SQL Server.• Lead and manage development team and ensure overall quality control over deliverables. Participate in key problems solving and designing of new features/requirements.• Development of solution design document including farm sizing and logical/physical architecture. Also, detailed design for specific functions such as integrations, and Information Architecture.• Build and release management of different source code, and promoting from test, staging, and to production environments. Coordinate and supervise testing team along with new solutions version and builds

• Requirements analysis and scoping, developing scope of work, solution design and functional specification documents• Design and develop new ASP.Net web applications with c#, and provide bug fixes to existing ones• Design and build databases and write stored procedures and functions based on MS SQL Server• Develop integrator modules and use SharePoint Business Connectivity Services• Provide solution design document and Information Architecture for the website & Intranet