- Delivered HR & business/people analytics solution software for clients by obtaining and leveraging knowledge in organizational design and transformation initiatives.- Advised clients in retail, technology, government, and apparel merchandising sectors, assisting them with data analytics software capabilities to better deliver on core business goals and objectives.- Developed competency in configuring technical solutions, managing complex datasets, and implementing java-script based code to more effectively deploy solutions for clients.- Contributed support to client executive HR leaders in organizational design sessions by swiftly providing analysis, insights, and metrics to key iterative discussions.

- Provided key data analysis and insights on client feedback from more than 30 executive global technology leaders; insights driven from over 1500 qualitative and quantitative data points that were leveraged to shape account strategy for following year.- Collaborated with senior IT leadership and staff of hospitality/entertainment client to prepare technology solutions for customers amidst pandemic considerations.- Tested and analyzed a wide array of customer experience packages and technology systems and synthesized how they impacted operations; relayed necessary feedback to development team for improvements and updates.

- Facilitated and coordinated execution of account executive professional development program, stewarding the team’s project plan and acting as liaison for more than 50 VPs and EVPs across North America.- Served as strategy and governance associate for large restaurant chain client account, orchestrating key forums and serving as an active connector to executive leadership across the account.

- Advised on managing human capital and coordinated with executive leadership to enhance communication on retail transformation by applying newly acquired change management knowledge.- Employed high-level Excel data cleansing techniques to aggregate data of over 300 employees for rewards and recognition program as part of a Retail Transformation project.- Formulated recommendations to customer relationship management (CRM) team regarding the integration of over ten consumer databases into Salesforce by leveraging Microsoft Access.- Utilized Application Lifecycle Management program to audit and ensure due diligence of user acceptance testing for over 40 functional business areas across Commercial and Industrial Power, Gas, and Market lines of business.- Enhanced understanding of energy industry and cross-functionalities of Constellation by shadowing over five individuals in various teams across Constellation’s Wholesale and Retail lines of business.

- Prepared food and beverages.- Maintained cleanliness and organization of working environment.- Restocked inventory.

- Did an assortment of dining services and prepared food.- Stocked inventory and maintained the cleanliness of the c-store.- Provided exemplary customer service to enhance experience of shoppers.

- Participated in internship through high school district program.- Worked collaboratively to develop marketing strategy that improved the client acquisition process.- Researched extensively and obtained competency in using various databases.- Set, managed, and met deadlines, timeframes, and goals.