Omar Khan
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Omar Khan Email & Phone Number

Head of CX | Consumer Insights | Market Research at ECS
Location: Lahore District, Punjab, Pakistan 10 work roles 6 schools
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Current company
ECS
Role
Head of CX | Consumer Insights | Market Research
Location
Lahore District, Punjab, Pakistan
Company size

Who is Omar Khan? Overview

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Omar Khan is listed as Head of CX | Consumer Insights | Market Research at ECS, a company with 584 employees, based in Lahore District, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Omar Khan.

Omar Khan previously worked as Head of CX at Ecs and Head of Marketing at Ecs. Omar Khan holds Certification, Retail Management from Lahore University Of Management Sciences.

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ECS

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Profile bio

About Omar Khan

Advisor | Consultant | Management Committee Member | Lifelong Learner | Out of the Box Thinker | Status Quo Challenger | Story Teller | Passionate about Business Strategy | Excited about Consumer InsightsWell-suited for the role of CX Business Partner because of wide-ranging experience at both Client and Agency side. Experience of Consumer Insights (Qualitative + Quantitative) and RMS (Retail Measurement Services) empower me to understand a broad spectrum of business problems and provide the best solutions. Winner of Simply Excellent Gold Award in 2014 for Best Business Process Improvement Initiative.

Listed skills include Leadership, Customer Experience, Presentation Skills, Consumer Insight, and 46 others.

Current workplace

Omar Khan's current company

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ECS
Ecs
Head of CX | Consumer Insights | Market Research
Lahore, PK
Website
Employees
584
AeroLeads page
10 roles

Omar Khan work experience

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Head Of Cx | Consumer Insights | Market Research

Ecs

Lahore, PK

Head Of Cx

Current
Ecs

Lahore, Punjab, Pakistan

To be the Voice of Customer inside the organization and relay all positive and negative customer sentiments to the relevant stakeholders which will eventually lead the organization to become truly customer centric.Leading the implementation of CSAT and NPS accross all customer touch-points.Monitoring and Evaluating the Customer Experience throughout the.

Dec 2021 - Present

Head Of Marketing

Ecs

Lahore, Punjab, Pakistan

Overall objective of the role was to deliver sustainable, long term, and profitable growth for the company by taking measures to improve the brand equity at all touch-points.Custodian of the overall brand strategy and positioning. Ensuring that all marketing campaigns are designed and executed seamlessly and are in line with the brand's strategic.

Apr 2018 - Nov 2021

Manager - Consumer Insights

Lahore

Playing a pivotal role in all Innovations and Renovations by providing key insights on Product development, Packaging design, and TVC development. Tracking the health and awareness of own brands vis a vis competition on quarterly basis to gauge the effectiveness of media campaign. Providing strategic inputs to the brand plans by sharing market / channel.

Jun 2015 - Dec 2017

Manager - Consumer Insights

Lahore

Leading the entire North Qualitative business worth more than USD 250K and supervising a team of 3 researchers. Building relationships with clients by maintaining regular engagement and ensuring team is working in the right direction to provide the best possible research solutions.Developed the skills of the team in-order to make them capable of leading.

Jan 2015 - Jun 2015

Senior Executive - Retail Audit

Lahore

Job responsibilities include providing clients with Retail Audit analysis and insights that enable them to take strategic decisions. Currently handling the entire Coca-Cola portfolio that includes the following categories: CSDs, Bottled Water, Energy Drinks and JNSD

Jan 2013 - Dec 2014

Senior Executive - Consumer Insights

Pakistan

The job responsibilities include managing entire qualitative projects and clients. Tasks covered are fine tuning the client brief and then preparing Proposals, Screeners, Briefing notes and Discussion guides. Conducting fieldwork which includes Focus Groups, In-depth interviews and Ethnographies.Analyzing the data by preparing Content analysis and finally.

Dec 2010 - Jan 2013

Executive - Consumer Insights

The job responsibilities include managing qualitative projects and clients. Tasks covered are fine tuning the client brief and then preparing Proposals, Screeners, Briefing notes and Discussion guides. Conducting fieldwork which includes Focus Groups, In-depth interviews and Ethnographies.Analyzing the data by preparing Content analysis and finally the.

Jan 2009 - Nov 2010

Research Associate

Lahore, Pakistan

The job’s main task was to support the Qualitative Team in preparing Screeners, Discussion Guides, conducting Focus Groups, In-depth Interviews and drafting Final Reports. The objective being to extract, compile and analyze information that is critical to the client’s needs and decision making.

Feb 2008 - Dec 2008

Internee

Pakistan

Intern, Accounts Department and Sales & Marketing Department.The basic aim of the internship was to understand the functioning of an FMCG business. In order to understand how different departments are working together in synergy to achieve common goals which are efficiency, productivity, quality and increased profitability.

May 2006 - Jun 2006
Team & coworkers

Colleagues at ECS

Other employees you can reach at shopecs.com. View company contacts for 584 employees →

6 education records

Omar Khan education

Certification, Retail Management

The objective of the course was to get a holistic understanding of the Retail Value Proposition (RVP) covering Supply Chain (How to.

Certification, Marketing Innovations

Successfully completed a short course on "Marketing Innovations" with main focus on marketing strategy formulation and execution on.

Hssc, Physics, Computer, Mathematics

Paf College Lahore Cantonment

Ssc, Physics, Chemistry, Mathematics

Bahria College, Naval Complex E-8, Islamabad
FAQ

Frequently asked questions about Omar Khan

Quick answers generated from the profile data available on this page.

What company does Omar Khan work for?

Omar Khan works for ECS.

What is Omar Khan's role at ECS?

Omar Khan is listed as Head of CX | Consumer Insights | Market Research at ECS.

Where is Omar Khan based?

Omar Khan is based in Lahore District, Punjab, Pakistan while working with ECS.

What companies has Omar Khan worked for?

Omar Khan has worked for Ecs, Mayfair Group Of Companies, Nielsen, Sb&B Marketing Research, and Coca Cola Beverages Pakistan Ltd.

Who are Omar Khan's colleagues at ECS?

Omar Khan's colleagues at ECS include Muhammad Ahmad, Salman Sabir, Rana Nouman Rana Nouman, Usman Khan, and Wayne Newman.

How can I contact Omar Khan?

You can use AeroLeads to view verified contact signals for Omar Khan at ECS, including work email, phone, and LinkedIn data when available.

What schools did Omar Khan attend?

Omar Khan holds Certification, Retail Management from Lahore University Of Management Sciences.

What skills is Omar Khan known for?

Omar Khan is listed with skills including Leadership, Customer Experience, Presentation Skills, Consumer Insight, Primary Research, Ux Research, Market Intelligence, and Report Writing.

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