Omar Awad, Pmp® Email & Phone Number

• Designing Robust Security Architectures: Craft and implement comprehensive security frameworks and system designs to protect against emerging threats and vulnerabilities.
• Conducting Risk Assessments: Identify potential risks and weaknesses in our systems and develop strategies to mitigate them, ensuring compliance with industry standards and regulations.
• Developing and Enforcing Policies: Create and enforce security policies and procedures to maintain a secure operational environment and protect sensitive data.
• Incident Response and Management: Lead the development of incident response plans and coordinate effective responses to security incidents, ensuring minimal disruption and thorough post-incident analysis.
• Evaluating and Implementing Security Technologies: Assess and recommend cutting-edge security tools and technologies, overseeing their implementation to enhance our security posture.
• Collaborating Across Teams: Work closely with IT, development, and operations teams to integrate security measures seamlessly into all organizational processes.

Houston, Texas, United States

• Demonstrating strong knowledge in IT controls, risk assessments, and assessment of security measures.
• Identifying opportunities to continuously innovate and improve the program and value delivered to organization.
• Ensuring successful completion of the annual supplier cyber security assessments.
• Independently and proactively planning and performing assigned audit engagements related to security, confidentiality, integrity, information protection and availability of data.
• Conducting cyber security assessments and evaluating in alignment to the supplier security control framework.
• Ensuring effectiveness of approved controls and drive risk remediations or changes from previous audit for existing certified suppliers

Houston, Texas, United States

• Developed and implemented IT strategies aligned with the organization's goals and objectives.
• Created and managed the budget for the IT department while ensuring optimal allocation of resources and cost effectiveness during decision-making.
• Supervised and mentored a team of junior IT professionals, including hiring, training, and performance management.
• Oversaw the planning, execution, and monitoring of different IT projects while ensuring they are delivered on time, within budget, and according to specifications.
• Managed the organization's network infrastructure, servers, and software systems while ensuring high availability, security, and performance.
• Established and maintained relationships with external IT vendors and service providers, negotiated contracts, and monitored service level agreements.

Jordan

• Collaborated with stakeholders to define project objectives, scope, and deliverables.
• Developed detailed project plans, including timelines, milestones, and resource allocation.
• Led a cross-functional team of engineers, developers, and other technical professionals.
• Provided guidance, support, and mentorship to ensure team cohesion and successful project execution.
• Identified project stakeholders, established communication channels, and managed their expectations. Regularly communicated project updates, risks, and mitigation plans to stakeholders.
• Identified and assessed project risks, including technical, operational, and resource-related challenges. Developed risk mitigation strategies and contingency plans to minimize the impact on project deliverables.

Jordan

• Designed, Installed, Configured and Supported innovation solutions for Microsoft Security, Backup, Replication and Citrix Products.
• Assisted in managing products of Microsoft, Symantec, Websense, Veritas, Veeam, Citrix, Synology NAS, Adobe.
• Established standards for system functionality, quality, and designed constraints to meet operational requirements.
• Created detailed technical documentation, including system architecture diagrams, data flow diagrams, documentation, and user manuals.
• Guided the implementation of operating systems, network configurations, and software applications as part of the solution.
• Provided training to users on system operation and maintenance.My expertise includes:Symantec Anti Virus, Symantec Mail Security, Symantec Messaging GatewayBackup Exec, Net Backup, DLOWebSense Web Filtering, DLPVeeam.

Jordan

As a Customer Support & Technical Engineer within the Security Department at Monitoring For Electronic and Systems Company, my responsibilities included:Identifying customer pain points and designing appropriate solutions.Installation and configuration of CCTV and IP Cams.Implementing Time Attendance Solutions.Deploying Access Door Solutions.Supervising.

Jordan

• Managed all incident and requests logged into the queue.
• Managed client communication on all issues and requests.
• Proactively reviewed high level problem management.
• Reduced the number of repeat issues through route cause analysis
• Built strong client relationships by becoming a point of contact for clients
• Worked with internal departments to mitigate client concerns.