Omar Bhatti Email & Phone Number

Mississauga, On, Ca

Toronto, Ontario, Canada

• Manage over all business operations for fleet of 150 light and medium duty trucks worth $5 million.• Provided consultation to businesses and generated sales of $290K in new business for the year of 2023 - 2024.• Increased 10% growth of branch by signing up new corporate business. • Increased customer satisfaction score by 15% in last 6 months.• Develop new team members by providing coaching and mentorship for future-ready leadership.• Achieved quarterly cost savings of… Show more • Manage over all business operations for fleet of 150 light and medium duty trucks worth $5 million.• Provided consultation to businesses and generated sales of $290K in new business for the year of 2023 - 2024.• Increased 10% growth of branch by signing up new corporate business. • Increased customer satisfaction score by 15% in last 6 months.• Develop new team members by providing coaching and mentorship for future-ready leadership.• Achieved quarterly cost savings of $20K through operational efficiencies. Show less

Toronto, Ontario, Canada

• Oversaw business operations of a 500-unit rental car fleet, contributing to a total revenue increase of $200,000 through strategic initiatives and actions.• Spearheaded efforts resulting in a 10% growth in total revenue, equivalent to an additional $50,000 in added income.• Managed to achieve a 5% year-over-year increase in fleet size, generating an estimated $50,000 in incremental revenue through improved business operations efficiency.• Provided comprehensive training to… Show more • Oversaw business operations of a 500-unit rental car fleet, contributing to a total revenue increase of $200,000 through strategic initiatives and actions.• Spearheaded efforts resulting in a 10% growth in total revenue, equivalent to an additional $50,000 in added income.• Managed to achieve a 5% year-over-year increase in fleet size, generating an estimated $50,000 in incremental revenue through improved business operations efficiency.• Provided comprehensive training to associates and new team members, enhancing productivity and customer service quality.• Played a pivotal role in developing monthly and quarterly business goals, aligning operations with overarching strategic objectives to drive sustained growth and profitability. Show less

Toronto, Ontario, Canada

• Awarded with top performer award in Toronto group for matrix of Jan 2020.• Provided excellent client services by promptly and effectively addressing customer queries and reservations.• Top area performer in sales of services of additional and ancillary products.

Vaughan, Ontario, Canada

• Administered rental agreements, invoiced clients, and managed administrative tasks for the branch.• Proactively prepared, trained, and developed myself to transition into the assistant manager role.• Engaged in and contributed to training sessions.

Oakville, Ontario, Canada

•Demonstrated exceptional customer service skills by effectively resolving inquiries, complaints, and issues via phones, emails, and other social media platforms.•Interacting with customers and qualifying leads.•Managed social media platforms, Facebook and Instagram.•Created engaging content for the niche audience which resulted in generating customer leads.•Developed and implemented social media strategies to increase brand visibility, reach, and engagement, resulting in a… Show more •Demonstrated exceptional customer service skills by effectively resolving inquiries, complaints, and issues via phones, emails, and other social media platforms.•Interacting with customers and qualifying leads.•Managed social media platforms, Facebook and Instagram.•Created engaging content for the niche audience which resulted in generating customer leads.•Developed and implemented social media strategies to increase brand visibility, reach, and engagement, resulting in a significant followers and online community.•Monitored social media channels for trends and customer feedback, promptly addressing concerns and leveraging opportunities to improve customer satisfaction. Show less

Lahore, Pakistan

Managing and executing overall students’ financial aid portfolio of USD $5 million.Provide regular updates on the campaigns that directly affect each client.Assisted in developing open and effective channels of communication with each client that can be employed by other departments as well.Coordinating with project teams and utilizing optimum resources to increase customer satisfaction.Encourage revenue growth by inspiring clients to purchase additional services.Become the… Show more Managing and executing overall students’ financial aid portfolio of USD $5 million.Provide regular updates on the campaigns that directly affect each client.Assisted in developing open and effective channels of communication with each client that can be employed by other departments as well.Coordinating with project teams and utilizing optimum resources to increase customer satisfaction.Encourage revenue growth by inspiring clients to purchase additional services.Become the reliable point of contact in establishing a strong business relationship.Executing student interviews and financial aid case analysis. Presentation of compiled report and data to the management committee.Organizing reports for project activities and data analysis on regular basis.Reporting and resolving CRM helpdesk queries. Show less

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

Sales, General Sales, Merchandising And Related Marketing Operations

Certification through ACCESS EMPLOYMENT

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, 3.05

Activities and Societies: Media Cultural Club of IMS Majors In Marketing & Sales