Omar Bin Alam Email & Phone Number

Dhaka, Bangladesh

1. Responsible for performance analysis devising growth matrices for overall MerchantBusiness Operation of bKash Limited2. Strategize expansion deployment methodologies for “National Expansion of MerchantOperations” for Retail Merchants in 80 Thanas in 64 districts of Bangladesh3. Working hand in hand with Strategy Business Development Team to bring in efficiency inField Force Operation Own Team Distribution Business Model by developing core productsapplications4. Pivoting sustainable growth profitability for bKash its distributors by optimizingCompany Cost Centers

Bangladesh

1. Carry out intensive Data Analysis to strategize growth initiatives optimize operationalactivities of Merchant Business in Dhaka City2. Profiling Lifecycle Management of Merchants3. Project Manager for Merchant Management Deployed “Payment Speaker” for the first time inBangladesh4. Performance Management of Field Force Distributors enlisted for Merchant BusinessOperation5. Coordination with cross functional departments to design Merchant Campaigns, Incentivemodality by maintaining Business viability6. Working with Trade Marketing Team for designing POSMs for various campaigns driving SoV(Share of Visibility)

1. Lead a team of 9 KAMs that methodically maintains a pool of 1,000+ High Performing sellers to ensure stable contribution along with sustainable seller growth2. Strategize overall Commercial growth by achieving Commercial targets and other key metrices3. Develop & maintain the overall process of seller movement through different funnels of sellers (Key Account, Emerging Segment & Long Tail sellers)4. Design campaigns for different sub-segments of sellers so that it helps to drive sales and revenue along with parallelly increasing credibility for the sellers

Bangladesh

1. Business Lead of “Digital” that operates both as Channel and Vertical Category2. Manage 70+ Key Account Sellers under Digital Category that contributed to ~235% YoY growth 3. Responsible for driving sustainable growth by achieving Commercial & CXP/SXP KPIs4. Project Lead for Utility (in partnership with a2i, dBills project was launched with the ambition of driving an annual revenue of ~29M USD)5. Project Lead for Travel Automation (In partnership with Sharetrip & Flight Expert, dTravels was supposed to be a separate company within Daraz that will cater to Travel & Accommodation need of customers with an estimated annual revenue of ~10M USD)6. Spearheading the Strategic Alliance with Telcos (Instead of conducting the mobile recharge business through aggregator "SSL Commerz", Daraz envisioned directly connecting with the Telcos through API, resulting an estimated annual revenue of ~20M USD. GP, Robi & BL were already onboard)

Bangladesh

1. Business owner of Seller Education through Daraz University & Online Webinars 2. Business Owner of Seller Engagement (Draft out ideas, design copies and conduct digitized mode of communication through SMS, Newsletter, App Notification, etc) 3. Project Lead for "Seller Experience" which required periodic meeting with CXOs to review the ongoing strategies so that the NPS score stays optimum 4. Project Initiator for "Seller Compliance" - creating a matrix for sellers where demerit points are accumulated based on the service they are giving and corresponding actions are taken5. Project Manager/Regional Coordinator for system/tech launches: Launched "IM" (Instant Messaging for Sellers in SellerCenter App), "Seller Picks" (Access for sellers so that they can boost their own products) & "Business Advisor" (Seller Performance Dashboard)6. Kicked off "Partner Support Center" - A call-center based service wing for catering 80% long-tail merchants 7. Service-level Product Owner for "Daraz Bangladesh Packaging Materials” by maintaining stock in online/offline hubs, subsidized stocks for Strategic Account Sellers and forecasting for major campaigns

Bangladesh

1. One of the 15 members of Project Yatra - Bangladesh Team; A team that was formed from each country during the Daraz - Alibaba Acquisition2. Played role as UAT coordinator by spearheading 7 teammates to stress-test various Alibaba Products during Daraz - Alibaba Acquisition 2. Worked with Alibaba Team to conduct research & deploy "Self Sign-Up" - An automated Seller Onboarding tool in Bangladesh & later on worked as the Team Lead for 5 Agents catering ~500 leads per day3. Successfully deployed and localized 90+ contents of "Daraz University" - A seller education platform with the ambition of educating marginalized seller base with e-Commerce education. 4. Project Lead for “Daraz Catalog Revamp & Category Reform” - Assembled a team of 4 people who took on the magnanimous task of standardizing ~200,000 products in Daraz and improve the Category journey to an extent that the conversion increased ~17%

Dhaka, Bangladesh

1. Reinforce lessons by reviewing material with students through one-on-one or small groups2. Enforce directions and rules to students3. Help faculties with record keeping such as tracking attendance and calculating grades4. Conduct ad-hoc sessions on soft-skills like MS Excel, PowerPoint, SPSS, etc

Masters, Marketing, 3.38

Bachelors, Marketing, 3.59

Hsc, Science, Gpa 5.0

Activities and Societies: 1. Notre Dame College Science Club 2. Notre Dame College Adventure Club 3. Notre Dame College Football Team

Ssc, Science, Gpa 5.0 (Golden)

Activities and Societies: Football, Cricket, Debating, Quiz Competition, Art Competition