Omar Burbar Email & Phone Number

Baghdad, Baghdad Governorate, Iraq

Baghdad, Baghdad Governorate, Iraq

Iraq

Amman, Jordan

• Oversaw the development of the strategic and operational plan, logistics, KPIs, P&L and budget.• Formulated and implemented departmental and organizational policies and procedures to maximize output. Monitored adherence to rules, regulations and procedures.• Interacted with business leaders to implement improvement initiatives, address any performance challenges, and ensure alignment in operations and accountabilities.• Spearheaded business development functions and successfully scaled up revenue by 200%.• Identified opportunities to optimize expenses while maximizing service.• Proactively managed and reviewed the performance and progress of the team members; expanded the team from 20-60 employees.

Amman, Jordan

• Researched and generated ideas about future plans and pre-launch P&L for Jordan to ensure a cutting-edge growth strategy; maintained up to date knowledge of the market, competitors and trends.• Expanded in-country operations, infrastructure and hiring from scratch.• Led manpower planning, recruitment, training and rolling out of new initiatives; growing the workforce to 150 employees. • Oversaw the financial function of the business and ensured that controls are in place to enhance accountability and alignment with business strategies including creating and managing P&L; achieved breakeven in 4 months and annual P&L value of USD 850,000.• Provided strategic direction and thought leadership for Operations, Sales & Account Management, Customer Service, Call Center, Finance & COD, HR and Administration departments, and ensured they adhered to the established KPIs.

Amman, Jordan

• Designed, implemented and monitored the operational processes and SOPs, ensuring all policies and procedures are maintained and documented.• Managed day to day business of the operations department while balancing the responsibilities of various business lines such as country geofence, hubs, linehaul, zoning, delivery slots, capacities, warehouses layout and MTS.• Led the hiring and management of the operations team by setting objectives, carrying out performance analysis and identifying training needs.• Worked closely with management team to ensure all operational, administrative, and compliance functions within the company are being properly executed in accordance to regulatory-based best practices.• Performed quality control, monitored KPIs, managed the fleet, and optimized expenses.

Dubai, United Arab Emirates

• Oversaw operational processes and infrastructure, and planned effective strategies for the financial well-being of the company.• Prepared delivery solutions worldwide, cross border/stock in country + last mile.• Established and maintained credible, professional relationships with clients and external vendors.• Managed the negotiations, contracts and rates with international & domestic couriers, freight forwarders, and clearance agents.• Controlled up to 800-1500 daily shipments to more than 17 countries and assured best delivery percentage.• Coordinated stock management and demand planning, managed stock movements in/outbound.• Successfully expanded the company operations by 10 times and destination countries by 5 times.

Dubai, United Arab Emirates

• Led, directed and controlled logistics policies, procedures, and order life cycle to maximize efficiency, reliability, timeliness, and cost-effectiveness including materials volume planning and control, inventory management, warehousing and fulfillment, logistics, transport, and distribution.• Oversaw the overall logistics budget; optimized resources, controlled shipping cost and service providers billing.• Coordinated the work of the team and contributed to the organization’s logistics strategy in an effective and consistent manner and according to established guideline.• Significantly reduced the shipping cost by 30-50%.

Iraq

Iraq

Al Başrah, Iraq