• Project Management: Monitor project milestones, participate in client check-ins, and provide regular updates to ensure alignment with client objectives and on-time delivery.• Supply Chain SOP Development: Conduct in-depth research on supply chain tools and vendor capabilities, gathering insights to create the MSC Bible—a detailed reference guide that helps teams deliver optimal solutions and maintain high client satisfaction throughout the project lifecycle.• Business Case & Reporting: Lead weekly internal team reviews to assess project performance, identify improvement areas, and present status updates. Collaborate with teams to refine business cases and improve project strategies.• Lead Generation & Prospecting: Support sales efforts by generating leads, assisting in discovery calls, and conducting follow-ups to uncover new business opportunities.• Market Research: Analyze supply chain trends and market dynamics to identify opportunities for growth and competitive advantage.• CRM Management: Maintain and enhance the client pipeline through effective CRM management, providing recommendations to streamline processes and enhance client relationship strategies.• Sales Events & Activities: Assist in organizing and participating in industry events such as trade shows and conventions, including the China Canton Fair 2024, to expand business outreach and drive engagement.• Administrative Support: Provide crucial administrative assistance, including contract management, invoicing, and updates to key financial and project documents.

1. Business Management: - Oversee day-to-day operations, staffing, inventory, and finances. - Develop strategies for revenue and profitability. - Monitor the budget and financial performance.2. Staff Management: - Hire, train, and supervise staff. - Ensure high performance and customer service. - Handle scheduling, conflicts, and payroll.3. Customer Service: - Maintain high customer satisfaction. - Address feedback and complaints promptly. - Enhance the dining experience.4. Menu Planning and Quality Control: - Update the menu based on trends and preferences. - Ensure food and beverage quality and safety.5. Marketing and Promotion: - Develop strategies, campaigns, and community relationships.6. Compliance and Licensing: - Ensure legal requirements are met. - Maintain records of permits and inspections.7. Inventory and Supply Chain Management: - Manage inventory, costs, and supplier relationships.8. Financial Management: - Analyze financial reports and adhere to budgets. - Implement cost-saving measures.9. Facility Maintenance: - Ensure cleanliness, safety, and maintenance.10. Long-Term Planning: - Develop growth and expansion strategies.11. Adaptability: - Stay updated on industry trends and innovations.

Operational Leadership:-Develop and implement operational strategies to optimize production efficiency, reduce costs, and enhance overall performance.-Oversee daily operations including production scheduling, inventory management, quality control, and logistics to meet production targets and customer demand.-Implement and maintain food safety standards and regulatory compliance throughout the production process.Financial Management:-Manage budgeting, forecasting, and financial reporting to ensure fiscal responsibility and achieve profitability targets.-Identify opportunities for cost reduction and revenue growth, and lead initiatives to improve financial performance.-Monitor key financial metrics and operational KPIs to assess performance and drive strategic decisions.Team Leadership and Development:-Provide strong leadership and guidance to a diverse team of employees, fostering a culture of collaboration, innovation, and continuous improvement.-Recruit, train, and develop talent to build a high-performing and motivated workforce.-Conduct performance evaluations, set clear goals, and provide constructive feedback to support professional growth and development.Strategic Planning and Business Development:-Develop and execute strategic plans and initiatives to expand market presence, capitalize on growth opportunities, and strengthen competitive positioning.-Build and maintain strong relationships with key stakeholders including suppliers, distributors, retailers, and regulatory agencies.-Stay abreast of industry trends, market dynamics, and consumer preferences to drive innovation and product development efforts.Customer and Stakeholder Relations:-Ensure exceptional customer satisfaction by delivering high-quality products and responsive service.-Cultivate positive relationships with customers, addressing inquiries, resolving issues, and soliciting feedback to enhance product offerings and service delivery.

-Manage end-to-end vendor relationships, including contract negotiation, onboarding, and performance monitoring.-Ensure vendors adhere to SLAs, KPIs, and quality metrics, fostering continuous improvement.Optimize vendor operations through process reengineering and cost analysis to enhance efficiency.-Conduct regular audits and compliance checks to ensure vendors meet regulatory requirements.-Analyze vendor performance data using analytics tools to drive strategic decisions and performance improvements.-Act as a primary point of contact for client inquiries, escalations, and relationship management.-Collaborate with clients to understand their business needs and align vendor services accordingly, ensuring client satisfaction and retention.

As a Financial Document Controller, my primary role was to work directly under the Chief Financial Officer, assisting in maintaining precise financial records and document management for the organization. I meticulously tracked financial transactions, managed budgets, and ensured strict compliance with project requirements and industry standards. My responsibilities included attending to various departments to oversee timely completion of invoices and documents, streamlining financial processes. Additionally, I played a pivotal role in cheque authorization, ensuring that all cheques were appropriately signed by the CEO and partners, and I maintained essential liaison with the partner bank to facilitate the prompt release of funds. Alongside these responsibilities, I actively contributed to data analysis, generating comprehensive financial reports and presenting findings that informed decision-making. My role also involved initiating and leading process enhancement initiatives, which improved document management processes for increased efficiency and accuracy.

The responsibilities encompass two projects. The first project involves a 1000sqm service station with 4 pumps and a commercial building. Responsibilities include environmental data collection and analysis, monitoring, audits, fire and explosion risk mitigation, wetstock inventory control, preventing hazardous substance leaks, emergency response planning, safe petrol handling, and implementing various safety measures.The second project covers a 10KM 4 Lane Highway, including infrastructure like bridges, walkways, cable laying, street lighting, sewage systems, power lines, and landscaping. Responsibilities here involve adhering to HSE safe work procedures and documentation, daily project checks, revising risk assessments and method statements, promoting a strong safety culture, and holding regular HSE committee meetings to ensure safety and compliance throughout the project.