Specialist and integrator of IT solutions, with extensive solid experience in Windows, Active Directory and Cloud Computing platforms. Focused on the configuration and optimization of systems, along with effective customer service. I am curious, proactive and results-oriented, ready to contribute to the success of any team by seeking my technical and IT solutions expertise.I know about structural cabling, networking and CCTV surveillance and access control systems, strengthening security and connectivity in physical and digital infrastructures.My background includes a solid understanding and application of ITSM and ITIL, ensuring alignment of IT operations with business objectives. In addition, I have experience in regulatory compliance, including GDPR, ensuring secure and lawful handling of data.