Omar Cervantes Malpica
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Omar Cervantes Malpica Email & Phone Number

Account Executive - Growth and Retention LATAM at CYPHER Learning
Location: Aguascalientes, Mexico, Mexico 9 work roles 2 schools
1 work email found @cypherlearning.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
CYPHER Learning
Role
Account Executive - Growth and Retention LATAM
Location
Aguascalientes, Mexico, Mexico
Company size
109 employees

Who is Omar Cervantes Malpica? Overview

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Quick answer

Omar Cervantes Malpica is listed as Account Executive - Growth and Retention LATAM at CYPHER Learning, a company with 109 employees, based in Aguascalientes, Mexico, Mexico. AeroLeads shows a work email signal at cypherlearning.com and a matched LinkedIn profile for Omar Cervantes Malpica.

Omar Cervantes Malpica previously worked as Renewal Specialist at Cypher Learning and Inside Sales Associate at Cypher Learning. Omar Cervantes Malpica holds Licenciatura En Negocios Y Administración, Business Administration And Management, General from Universidad Politécnica De Aguascalientes.

Company email context

Email format at CYPHER Learning

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{first}@cypherlearning.com
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Profile bio

About Omar Cervantes Malpica

I am an experienced Renewal Specialist & Customer Success Manager at CYPHER Learning, where I thrive in orienting, connecting, communicating, and assisting customers in achieving their goals and fulfilling their needs through the best LMS powered by CYPHER.With a strong focus on both internal and external client experience, I diligently follow up on customer satisfaction (C-Sat) across various initiatives. My passion lies in delivering exceptional customer service, making it one of my favorite skills to develop within the business realm.Previously, I held the role of Talent Manager for over 8 years, where I assisted in devising strategies to enhance organizational engagement, communication, and developmental requirements for key accounts. My track record showcases effective utilization of my communication and organizational skills to lead and elevate People and Capabilities Development departments.As a team player, I possess excellent communication skills, deliver high-quality work, and consistently meet objectives. I am driven by a strong sense of self-motivation, coupled with a keen focus on accomplishing goals. With my expertise in negotiating and my people-centric mindset, I create a human-centered professional environment.One of my key strengths lies in my ability to identify and address people's needs. I serve as a crucial bridge between client desires and the execution by the management team, making data-supported decisions. Additionally, my proficiency in people data analysis further strengthens my decision-making capabilities."

Listed skills include Leadership, Human Resources, Desarrollo Profesional, Sales, and 17 others.

Current workplace

Omar Cervantes Malpica's current company

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CYPHER Learning
Cypher Learning
Account Executive - Growth and Retention LATAM
Aguascalientes, Ags., MX
Website
cypherlearning.com
Employees
109
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9 roles

Omar Cervantes Malpica work experience

A career timeline built from the work history available for this profile.

Account Executive - Growth And Retention Latam

Cypher Learning

Aguascalientes, Ags., MX

Renewal Specialist

Current
Cypher Learning

México

Renewal Specialist & Customer Success Manager for under 10K ARR accounts. I am the main point of contact for customers going through a renewal process and wanting to achieve more and get the best of their Learning Management System (CYPHER Academia, CYPHER Business and CYPHER Entrepreneur.

Apr 2023 - Present

Inside Sales Associate

Cypher Learning

Aguascalientes, México

Nov 2021 - May 2023

Talent Manager

Softtek

Aguascalientes, México

Main executor in People related Activities. I am the main partner between what the Client wants to happen with the Business and how this will have an impact on the People. Main partner with internal Management team to identify people needs and how to cover them. We have the client and the people feedback, and we plan strategies to always make a better.

Dec 2018 - Nov 2021

Governance Team Member En Talent Development

Softtek

Aguascalientes Y Alrededores, México

My final role in Talent Development was for the Governance of the department, where I oversaw metrics and documentation of processes for continuous improvement mainly on the experience that was given by the department with the internal client.

May 2017 - Dec 2018

Human Development Leader

Softtek

Aguascalientes Y Alrededores, México

I started my professional career at Softtek in the Talent Development department. I took several roles as a Talent Development specialist, starting as a trainee and then having the opportunity as full-time employee. Professional development for the company is the main goal of the department, so I was in charge with follow ups to all career paths, mandatory.

Jan 2016 - Dec 2018

Development Department Specialist

Softtek

Aguascalientes, México

Jul 2013 - Dec 2015

Human Development Trainee

Softtek

Aguascalientes, México

Momentum Program Intern for Talent Development, the begining of my professional journey.

Dec 2012 - Jun 2013

Atención A Cliente

Nissan Renault Finance México

Aguascalientes, México

Parte de una campaña de Renault cuya finalidad era recuperar cartera de clientes y actualización de base de datos.

Aug 2012 - Sep 2012
Team & coworkers

Colleagues at CYPHER Learning

Other employees you can reach at cypherlearning.com. View company contacts for 109 employees →

JO Joab Onyango Joab Onyango Colleague at Cypher Learning Nairobi, Nairobi County, Kenya, Kenya View → CG Chantelle Grove Chantelle Grove Colleague at Cypher Learning City Of Cape Town, Western Cape, South Africa, South Africa View → DV Denisse V. Denisse V. Colleague at Cypher Learning Aguascalientes, Aguascalientes, Mexico, Mexico View → AC Armando Castro Martínez Armando Castro Martínez Colleague at Cypher Learning Aguascalientes Metropolitan Area, Mexico View → EJ Enrique Jiménez Enrique Jiménez Colleague at Cypher Learning Saltillo, Coahuila, Mexico, Mexico View → RK Roi Kenneth Dueñas Roi Kenneth Dueñas Colleague at Cypher Learning Calabarzon, Philippines, Philippines View → EA Emma Afrifah Emma Afrifah Colleague at Cypher Learning Kasoa, Central Region, Ghana, Ghana View → RK Rebecca Kurczok Rebecca Kurczok Colleague at Cypher Learning City Of Cape Town, Western Cape, South Africa, South Africa View → MV Martha Velasco Martha Velasco Colleague at Cypher Learning Sinaloa, Mexico, Mexico View → JQ Josemari Quinto Josemari Quinto Colleague at Cypher Learning Binãn, Calabarzon, Philippines, Philippines View →
2 education records

Omar Cervantes Malpica education

Licenciatura En Negocios Y Administración, Business Administration And Management, General

Universidad Politécnica De Aguascalientes

Activities and Societies: Negocios Internacionales Mi pasión, los negocios y el ámbito internacional. Emprendedurismo y mundo empresarial.

Licenciatura En Negocios Y Administración, International Business

Universidad Politécnica De Aguascalientes

Me desarrolle como estudiante de la profesión en Administración.

FAQ

Frequently asked questions about Omar Cervantes Malpica

Quick answers generated from the profile data available on this page.

What company does Omar Cervantes Malpica work for?

Omar Cervantes Malpica works for CYPHER Learning.

What is Omar Cervantes Malpica's role at CYPHER Learning?

Omar Cervantes Malpica is listed as Account Executive - Growth and Retention LATAM at CYPHER Learning.

What is Omar Cervantes Malpica's email address?

AeroLeads has found 1 work email signal at @cypherlearning.com for Omar Cervantes Malpica at CYPHER Learning.

Where is Omar Cervantes Malpica based?

Omar Cervantes Malpica is based in Aguascalientes, Mexico, Mexico while working with CYPHER Learning.

What companies has Omar Cervantes Malpica worked for?

Omar Cervantes Malpica has worked for Cypher Learning, Softtek, and Nissan Renault Finance México.

Who are Omar Cervantes Malpica's colleagues at CYPHER Learning?

Omar Cervantes Malpica's colleagues at CYPHER Learning include Joab Onyango, Chantelle Grove, Denisse V., Armando Castro Martínez, and Enrique Jiménez.

How can I contact Omar Cervantes Malpica?

You can use AeroLeads to view verified contact signals for Omar Cervantes Malpica at CYPHER Learning, including work email, phone, and LinkedIn data when available.

What schools did Omar Cervantes Malpica attend?

Omar Cervantes Malpica holds Licenciatura En Negocios Y Administración, Business Administration And Management, General from Universidad Politécnica De Aguascalientes.

What skills is Omar Cervantes Malpica known for?

Omar Cervantes Malpica is listed with skills including Leadership, Human Resources, Desarrollo Profesional, Sales, Ventas, Logistics, Estrategia De Mercadotecnia, and Communication.

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