Omar El-Haddad Email & Phone Number

مصر

- Providing assistance to team members.- Supervising the team to ensure that they achieve the company's goals and complete tasks in accordance with company policy.- Periodic follow-up with customers regarding inquiries and keeping customer loyalty to the company.- In addition to carrying out all the tasks assigned as a customer service officer, which are.

مصر

- Following up with customers periodically regarding developments, inquiries and Improving the company's image among customers.- Enhanced customer satisfaction by resolving issues promptly and professionally.- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions.

مصر

- Investigated and resolved customer inquiries and complaints quickly.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Build a strong relationship with customers. - Providing the information requested by clients.

مصر

- Achieved sales goals and service targets by cultivating and securing new customer relationships.- Implemented CRM system for better customer tracking, leading to improved follow-up processes.- Engaged in friendly conversation with customer to better uncover individual needs.- Recommended complementary purchases to customers, increasing revenue..