Omar Youssef Elshami Email & Phone Number

Vienna, Austria

- Managed installation and commissioning of plastic extrusion production lines in multiple countries, including Egypt, Saudi Arabia, Jordan, Oman, and Ivory Coast.- Conducted site inspections, connected production line parts, performed electrical and mechanical tests, and initiated production.- Provided training and technical support for client teams, ensuring smooth operation and maintenance of production lines.- Delivered prompt troubleshooting and repair services, maintaining high levels of operational efficiency and client satisfaction.- Collaborated on large-scale projects, including the installation of one of the world's largest pipe production lines (diameter 2700 mm) in Egypt.

10Th Of Ramadan City

- Provided technical support for laser marking and engraving machines to clients across Egypt, Saudi Arabia, Jordan, and Ivory Coast.- Conducted site audits, installed and commissioned new machines, and provided training to client teams.- Managed customer relationships by providing ongoing support, troubleshooting, and spare parts management.- Supported sales efforts by creating samples, finalizing deals, and ensuring customer satisfaction with installations.- Maintained a high standard of customer service, contributing to repeat business and customer loyalty.