Managed Sullair air compressors' account pre-sales. sales and after-sales processesProspected, sourced, and maintained customers to achieve and exceed assigned sales goalsVisited customers' sites to identify their needs, and prepared reports after exploring site conditions and surroundingsResponded to customer inquiries, and introduced new products and service upgradesSold service products including spare parts, service plans, fixed pricing repairs and overhaulsIdentified and quantified cost factors, such as rates, materials and labor expensesPrepared technical and commercial offers

Produced, on a daily and consistent basis, a healthy output of in-depth financial- and market-related stories, focusing on asset classes, investments, capital markets, and macroeconomic outlooksIndependently wrote original, relevant financial content of interest to the target audienceWorked regularly with senior editors and other team members to ensure editorial projects progress on scheduleMonitored content feeds and updated spreadsheets, databases, and other related content repositories

Facilitated property sales between developers and buyersGenerated new business through cold-calling and lead generationGrew a portfolio of clients through proactive outreach and engagementDeveloped and maintained relationships with key clients, resulting in increased customer loyalty

Acted as the first-in-line contact for customers in need for maintenance and repair, liaising with them to arrange and confirm the service visitsPlanned the day-to-day work schedulesSelected the right service representative based on skill requirement for each jobEnsured the orders were correctly allocated and released for the service personnel, and that all parts were available prior to the visit dateMonitored and recorded the progress of all customer orders, to ensure work is fully completed and any additional work was planned and completed in timeClosed and/or invoiced service orders upon completion by service representativesCollected information from the service engineers and technicians, in order to accurately record and maintain customer records and machine-park file