Omar Hassab
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Omar Hassab Email & Phone Number

Technical Support Manager at TD SYNNEX
Location: New Cairo, Cairo, Egypt 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Manager
Location
New Cairo, Cairo, Egypt
Company size

Who is Omar Hassab? Overview

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Quick answer

Omar Hassab is listed as Technical Support Manager at TD SYNNEX, a company with 13094 employees, based in New Cairo, Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Omar Hassab.

Omar Hassab previously worked as Manager 2, 5G Software Engineering at Dell Technologies and Manager 2, Technical Support at Dell Technologies. Omar Hassab holds Bachelor Of Science, Computer Science And Engineering from The German University In Cairo.

Company email context

Email format at TD SYNNEX

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TD SYNNEX

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Profile bio

About Omar Hassab

People manager with a diverse experience of leading global technical teams across multiple domains and roles. Built strong operational management and customer service skills from a long tenure in Technical Support teams. Currently leading a team of engineers providing remote technical support for Broadcom products. Previously led a software engineering team responsible for integration testing of 5G RAN components. Technical areas of expertise include various fields such as software testing, agile methodology, virtualization, cloud, storage and backup.

Current workplace

Omar Hassab's current company

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TD SYNNEX
Td Synnex
Technical Support Manager
New Cairo City, Cairo Governorate, EG
Employees
13094
AeroLeads page
7 roles

Omar Hassab work experience

A career timeline built from the work history available for this profile.

Technical Support Manager

New Cairo City, Cairo Governorate, EG

Technical Support Manager

Current
Oct 2024 - Present

Manager 2, 5G Software Engineering

  • Managed testing engineers located in Egypt, Vietnam and Canada who worked within development scrum teams applying agile practices.
  • Documented and standardized a process for tracking features quality.
  • Helped the team improve test coverage and test automation counts.
  • Managed a project with an external vendor to deploy a tool which became used by all project teams for lab management and orchestration.
Jul 2023 - Oct 2024

Manager 2, Technical Support

Cairo, Egypt

  • Hired more than 40 diverse engineers in Cairo VxRail team.
  • Had a strong record of developing talent and supporting their growth.
  • Developed an individual KPI scorecard that afterwards gone global.
  • Enhanced quality practices in the team which enabled consistent attainment of customer experience targets.
Apr 2022 - Jul 2023

Manager 1, Technical Support

  • Helped a previously underachieving team get back to green SLOs by huge focus on operational efficiency.
  • Owned the EMEA Backlog KPI and managed to maintain it on target.
  • Led a team of new hires into being the top performing team in EMEA in terms of productivity, positive survey counts and case quality.
Oct 2020 - Mar 2022

Technical Support Engineer Ii

  • Managed complex escalations with VMware & Cisco until resolution.
  • Shared knowledge by creating 44 new knowledge base articles.
  • Provided trainings to newly hired employees on technical products, tools and processes.
Aug 2017 - Sep 2020

Technical Support Engineer 1

Cairo, Egypt

  • Collaborated with storage teams on host side troubleshooting, while working on multiple operating systems such as Linux, AIX & HPE.
  • Was a go to engineer for troubleshooting problems on Windows and ESXi hosts supporting enterprise customers from all over the world.
Apr 2015 - Jul 2017
2 education records

Omar Hassab education

Bachelor Project, Institute Of Embedded Systems/Real Time Systems

FAQ

Frequently asked questions about Omar Hassab

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What company does Omar Hassab work for?

Omar Hassab works for TD SYNNEX.

What is Omar Hassab's role at TD SYNNEX?

Omar Hassab is listed as Technical Support Manager at TD SYNNEX.

Where is Omar Hassab based?

Omar Hassab is based in New Cairo, Cairo, Egypt while working with TD SYNNEX.

What companies has Omar Hassab worked for?

Omar Hassab has worked for Td Synnex and Dell Technologies.

How can I contact Omar Hassab?

You can use AeroLeads to view verified contact signals for Omar Hassab at TD SYNNEX, including work email, phone, and LinkedIn data when available.

What schools did Omar Hassab attend?

Omar Hassab holds Bachelor Of Science, Computer Science And Engineering from The German University In Cairo.

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